Amerimark mentally deranged customer service reps. Cleveland Ohio

This company 'Amerimark' has mentally deranged customer service reps. who are also illiterate and can't seem to understand English.

This of course leaves the customer without recourse when there is a problem.

I wanted to purchase a robe from them.  I usually purchase one or two every year.

I could not change my shipping address, only the billing address.  The first customer service rep. I spoke with regarding this problem said to me 'I am not understanding what you want.' When I asked to speak with a supervisor, she hung up on me.

I called back and was told that I could change the address when I ordered.  I told them that I already did when I ordered last time.

I called their 440-325- 2000 number in order to find out how to close my account as I was being given the run around.

This customer service Rep. told me that I DID NOT HAVE AN ACCOUNT WITH AMERIMARK.

I understand what the SCAM is now.  MY former Postal service is still receiving catalogs with my name on them.  Amerimark refuses to change the shipping address so that some other unfortunate person living at your former address will get a catalog.

THIS PEOPLE ARE DISGUSTING. WITH THE EXCEPTION OF A FEW NICE ROBES AND HOUSECOATS (WHICH CAN BE PURCHASED ANYWHERE) THEIR ITEMS ARE CHEAPLY MADE.