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Report: #29199

Complaint Review: AMR LD Service Plan - Newport Beach California

  • Submitted:
  • Updated:
  • Reported By: Exton pa
  • Author Not Confirmed What's this?
  • Why?
  • AMR LD Service Plan 1048 Irvine Blvd #391 Newport Beach, California U.S.A.

AMR LD Service Plan, Gordon Group, US Phones, IPhonebill.com ripoff, fraud, shady deal charged $61 twice for service never ordered *CONTACT info. Newport Beach California *UPDATE ..sneaky and unethical

*0: TigerDirect.com

*0: All has been taken care of

*0: AMR LD did refund my money

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I was charged $61.02 twice for service that i didn't order. using your site I was able to call CEO Gary Hickocks on his personal cell phone (310) 614-8900. He gave me double talk about how it is a legitimate service and tried to explain to me that I authorized it by ordering a product on line. That purchasing an unrelated product on line automatically signed me up for their service and that i did have the chance to cancel.

he took my name and number a promised to refund me. I will update in a week to see if he did.

Jim
Exton, Pennsylvania

CLICK HERE: Rip-off Report uncovers who's who and who you need to contact to get a refund

This report was posted on Ripoff Report on 09/06/2002 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amr-ld-service-plan/newport-beach-california-92664/amr-ld-service-plan-gordon-group-us-phones-iphonebillcom-ripoff-fraud-shady-deal-cha-29199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 0

All has been taken care of

AUTHOR: - ()

POSTED: Thursday, September 19, 2002

CEO Gary Hickocks was prompt in returning my calls and following up on the status. I was able to ge a full refund on all transactions from this company. I don't think he appreciated that his personal cell phone number was being published, but I didn't appreciate that my credit card was used without my permission.



These transactions, I have learned, were initiated by my purchases at Tiger Direct. I have written the company to inform them of my complaint. Needless to say I will not be making any more purchases through them.



I still do not know what service was supposed to be provided by AMR LD, nor do I understand why I would be charged 5 times in a two month period for this service. I also do not understand how they are able to charge my credit card without my permission.



But I am glad I found out that Tiger Direct was the offending company and that they did issue a full refund.

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#2 0

AMR LD did refund my money

AUTHOR: - ()

POSTED: Monday, September 09, 2002

after I spoke with the CEO on his personal Cell phone.

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#1 0

TigerDirect.com

AUTHOR: - ()

POSTED: Friday, September 06, 2002

I found that TigerDirect.com was one of the offenders of this scam. They are passing on your credit card numbers to AMR LD or Gordon Group or US Phones or MCI Worldcom.



It is sneaky and unethical

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