AMSCOT Never get a money order from Amscot Miami Fl FL

I purchased a "free" $500 money order from Amscot on June 17, 2016.  One week later I went to the local office where I purchased the money order and was informed that it was cashed on June 20, 2016.  The company that I mailed the money order to never received the money order.  Long story short, money order was stolen from mail box and altered and cashed.

When I contacted Amscot they insisted I had to buy another $12 money order for them to investigate this.  I did this and mailed them the request.  Their investigation consisted of sending me a letter stating that the money order has been cashed and cleared their bank and I will not be getting a refund.  Upon speaking with Monica M. in their Tampa office, she essentially told me the same thing and was no help whatsoever.  

The copy of the money order they sent me clearly shows that the money order had been altered and should never have been cashed or cleared by their bank.  She told me there is nothing Amscot can do.  

Never use this company as they will not stand behind their product.  You're much better off using a reputable company that will stand behind their product, and paying a few cents for the money order.  Once before I purchased a money order that had been fraudulently negotiated and I had no trouble getting my monies back.

Stay Away from this rip-off company!!!