Anderson Crenshaw Associates Verbally abusive without provocation, refuses to dialogue Dallas Texas

This is one of the worst bottom feeder collection agencies
The Attorney General of Texas is going after them
Send them a cease communications letter via certified mail with return receipt requested - keep copies of all these items
go to www.budhibbs.com for more information
as for "Beth" - you work for a scum bag collection agency - have you no shame ripping people off???? Get a real job

Elaine,

My name is Bethany Fansler and I am an employee of Anderson, Crenshaw & Associates.

Our reprensatives are trained to handle disputes with courtesy and professionalism, so I respectfully refute your claim of rudeness and verbal abuse. Our employees are met sometimes with prevarication or anger, are the object of confrontational communications and must have the skills and knowledge at all times to defuse a very emotional exchange. The ability to defuse such situations is dependent upon each representative's individual skills and gifts. To better handle situations of that type, Crenshaw, in its on-going continuing education requirements, implements instructive scenarios in which employees are confronted with hostile, rude or profane third parties. It is hoped that through such role playing, employees will be better able to handle situations which may arise.

Additionally, any complaints or concerns that you have should be directed to our Dispute Department. We can be reached at 214-368-2980. You may ask for myself for Emily. We look forward to hearing from you and working with you toward a resolution.