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Report: #596341

Complaint Review: ANTonline - Atlanta Network Technologies Inc - Roswell Georgia

  • Submitted: Sat, April 24, 2010
  • Updated: Sat, April 24, 2010
  • Reported By: Wat — Miami Florida United States of America
  • ANTonline - Atlanta Network Technologies Inc
    33 Mansell Ct Ste 200
    Roswell, Georgia
    United States of America

ANTonline - Atlanta Network Technologies Inc Atlanta Network technologies, Inc 2nd-Day Shipping takes 1 week Roswell, Georgia

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We ordered 2 products from ANT Online on a Monday, late in the day.
We NEEDED these products for long-standing a client's EMERGENCY MEETING the following Saturday.

ANT had a 2nd Day Delivery option using UPS or Fed-Ex, which we chose.
1 item arrived on Thursday.
The second item is SCHEDULED to arrive NEXT MONDAY.

The UPS Tracking shows it LEFT on THURSDAY.

How can they justify charging $49 for EXPEDITED 2nd Day SHIPPING, if it takes the 2 or 3 days to get it to UPS?

Like everyone else has said on here, they don't seem to care, will make no corrective credits, and make US the buyers feel like we are IDIOTS.

BTW, we bought a local product, and will EAT the $200 it cost us to do so.

Thanks ANT Online!   Thanks for giving us a mission, to let EVERYONE POSSIBLE know how POOR your Customer Service is.  

Our Company says Customer Service is KING... ANT Online's is "SHOW ME THE MONEY"

This report was posted on Ripoff Report on 04/24/2010 08:42 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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