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Report: #1160725

Complaint Review: ARBOR VILLAGE - DOUGLASVILLE Georgia

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  • Reported By: BUTTERFLY8587 — BAINBRIDGE Georgia
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  • ARBOR VILLAGE 4085 MIDWAY ROAD DOUGLASVILLE, Georgia USA

ARBOR VILLAGE ABP ENTERPRISE,LLC MUTUAL AGREEMENT FOR EARLY TERMINATION WITH A 90 DAYS NOTICE WAS A LIE!!!!! DOUGLASVILLE Georgia

*Author of original report: RESOLVE

*UPDATE Employee: The Real Truth may be surprising...

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We moved out of arbor village january/2014 to return back home. Our  lease rolled over for another year without us knowing it. We tried to give our 30 days notice to move out  it was to late. December/2013 we report to the office for 3 days to talk to the manager(Jamie) to ask if we can early terminate or lease.She did not want to talk to us about it.She sent her rude secretary (Sharon or Susan) to talk to us and they were liars to.

Dec 6/2014 we got a respond from Jamie that was relayed by Sharon that we could leave as long as we stay in the place for 90 days. The note was wrote out by Sharon and a copy was given to us. We thought that was the answer for us to move. Jamie did not give us any papers to sign. It was a mutual agreement that we had permission to leave. June/2014 we were served with papers to pay them $3,200. They had so many charges against us. We lefted that placed spotless. Clean,smelling good, carpet shampoo and no damages.

We was not giving a walk through.We had to pay them $225 to have the lights turn back on in their name and i was paying the lightbill at GreyStone. We paid on time every week $200. I even email Jamie how unprofessional she was for not talking to us and all we wanted to do was the right thing so we can move on. We made our last payment in March/2014 as the 90days agreement we made. How can they get away with charges,extra fees,their lies and scams and we can not do anything to protect ourselves from them. I hope other tenants are complaining about them.

Everybody that works in that office are scammers and something needs to be done about it. We have to pay for something that we thought we had an understanding with JAMIE.  We were good tenants,quiet and making our payments on time....

This report was posted on Ripoff Report on 07/09/2014 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/arbor-village/douglasville-georgia-30134/arbor-village-abp-enterprisellc-mutual-agreement-for-early-termination-with-a-90-days-no-1160725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

RESOLVE

AUTHOR: - ()

POSTED: Tuesday, November 04, 2014

THE MATTER HAS BEEN RESOLVE ; WHICH WE ARE MAKING PAYMENTS ONLY WHAT WAS LEFTED ON OUR CONTRACT THAT WE SIGNED..  THOSE CHARGES THAT WERE ADDED TO THIS PROBLEM AND WERE OUTRAGEOUS WERE DROPPED.........

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#1 UPDATE Employee

The Real Truth may be surprising...

AUTHOR: thetruth2014 - ()

POSTED: Friday, September 05, 2014

After enjoying that sentiment I feel it is necessary to examine the truth of the matter. A 90 day notice is just that, a 90 day notice. A contract is signed for a reason and both parties who sign are under obligation to honor it. It is not management's responsibility to babysit tenants and remind them when their lease is up, or how to end an agreement. Any landlord would agree that the burden is on the tenant to be aware of their lease ending date, and the contractual stipulations that surround it. A lease that automatically renews is not uncommon; further, it is not a landlords job to call you and remind you of that fact. Any 12 month lease can be broken for whatever reason, with the proper notice, in this case, 90 days. Whether residing in the home or not is of no consequence, as you are still responsible for paying the default of the contract. Not a full year, not six months, but 90 days. There are even further facilitations to shorten this term and are always attempted on behalf of management. Problems arise when people lie, and do not honor written or verbal agreements. Simply turning in a 90 day notice and moving out two weeks later with no word otherwise does not make the contract dissapear. It is hard to do a walk thru when someone leaves in the night. Again, that is your responsibility to communicate your true intentions with the landlord.

As far as unprofessionalism goes, all of the office staff are capable of taking a notice to vacate. The fact that you only wanted to work with one individual, the manager, does not make it acceptable to ignore your contractual obligations. Staff memebers are always on hand to help, whether or not they are who you want to deal with is irrelevant. The bottom line is that you abandoned a contract that still had monies owed, which did not go away. Many attempts were made to settle that agreement, to which you refused, prompting further action. After meeting in court, I believe an agreement was reached to pay off the balance, which could have been avoided if you had done the right thing from the beginning. The only SCAM is the one that you bring on yourself by not honoring what you sign and keeping your word. There will never be a time when we do not honor our agreements or make good on our promises. Yes, you were good tenants, but you handled your move the wrong way, which unfortunately reflects on your entire record. A good tenant pays their rent on time yes, but also continues to honor their agreement when they move and does not lie about their true intentiones. If an honest mistake occurs, a resonable effort should be made on behalf of the tenant to make it right, as that is what good tenants do.

 

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