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Report: #1331331

Complaint Review: Archive.com - Internet

  • Submitted:
  • Updated:
  • Reported By: BuffyElleO — Hazlet New Jersey USA
  • Author Not Confirmed What's this?
  • Why?
  • Archive.com Internet USA

Archive.com Will charge you even if "We don't have any payment methods on file" Internet

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I signed up for the free two-week trial.

 

Like many companies, they make it easy to sign up, but very difficult to cancel. There was no simple "cancel" I sent them an email via their website form with request to cancel. 

 

I received no response. Several days later, I logged into see what was up with my membership.  It still states free trial period.  Under Payment Method, it reads:

"We don't have any payment methods on file."  I took that to mean my membership would be canceled, because how could they charge me if they have no payment method??

 

Well, this morning I got charged.  I log on and it still has "We don't have any payment methods on file," which is obviously an outright lie since they just charged my PayPal account.  (I am disputing)

 

Really deceptive on their part.  Do not sign up for this!!!

 

This report was posted on Ripoff Report on 10/03/2016 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/archivecom/internet/archivecom-will-charge-you-even-if-we-dont-have-any-payment-methods-on-file-internet-1331331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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