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Report: #1244252

Complaint Review: Archives.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Roberta L — Allen Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Archives.com Internet USA

Archives.com Owned by Ancestry.com since 2012 Archives.com and crooked practice Internet

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Save your money and do not sign up for a 14 day trial. My comments to Archives.com on cancelling:
"Your company makes finding the cancellation difficult. When I receive an email telling me where I can "change or cancel" my membership I should be able to find immediately. Not go through hoops to find the questions (Q&A), and then have to click on the "Help center" in a size 6 font. Your auto-renewel robbed me for a few years. As ancestry.com member I should not be double billed from the company that owns them. Crooked practice and I will be giving you low points for this. Including on scam websites.".
The site gave me little information. I signed up for a trial basis and continued to receive auto renewels. I should have worked harder to find the Cancellation process--but when I did I kind of gave up as it was difficult to locate. Not this year-I was determined to find the cancellation despite the tricks that gave with a false link for cancellation. If you want genealogy information for free go to a local (genealogy) library that has ancestry.com. You can print what you find there for just the copy fee. 

This report was posted on Ripoff Report on 07/25/2015 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/archivescom/internet/archivescom-owned-by-ancestrycom-since-2012-archivescom-and-crooked-practice-internet-1244252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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