Complaint Review: Arrow truck sales - ELIZABETH New Jersey
I bought a $60,000 without counting the interest. When I purchased the truck Before I left their yard I told the salesman there were issues with my truck with the clutch and the engine was making a weird noise, he told not to worry about it and just take it to the shop were they fix all their trucks, they changed the clutch spring and the quantity valve and I had to pay half of the repairs $550.00. After I took my truck back from the shop I took it on my first trip and 20miles driven the clutch went bad I called the salesman and told me that they can only pay half so I end up paying $700 from my pocket and havent make no profit yet and only had this truck for 2weeks because the rest of time was on the shop,
4 weeks has pass by since a purchased the truck and is leaking oil or diesel from the motor, the def leveling sensor is not reading correctly and just found out that the sensor cost over 1100, so went back to the dealer and showed the MANAGER all the leaks and show him that the brakes were cracked that if the DOT pulls me over I will be put out of service and that the truck has given me problems since I got it and is not dot ready like they promise on their papers and website, the manager Dan told me he cannot help me because nothing that I showed him is covered, ( leaks,cracked brakes, and nothing associated with def is cover under their warranty). So only 4 weeks of having this truck and driven less than 5000 miles I had this issues and arrow is not keeping their word on backing up their trucks. If u buy from them make sure they fix everything before signing the closing docs.
This report was posted on Ripoff Report on 03/27/2016 07:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/arrow-truck-sales/elizabeth-new-jersey-07201/arrow-truck-sales-they-just-want-your-money-and-dont-honor-their-warranty-on-their-trucks-1296236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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