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Report: #441120

Complaint Review: Art Of War Central - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Stilwell Kansas
  • Author Confirmed What's this?
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  • Art Of War Central 131 Dellmont Drive Suite 105 Columbus, Ohio U.S.A.

Art Of War Central DELETED accounts & services without ANY warning or explanation Columbus Ohio

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I used to have servers with Cstriker.com, a Subsidiary site of Art of War Central.

Art of War Central owns many sites, including xoomservers.com, voicebright.com, cstriker.com, and artofwarcentral.com (I think theres another few)

I used to have THREE servers with Cstriker.com, I had paid for a 20 slot Garry's Mod, 10 slot Garry's Mod, and a 14 slot Team Fortress 2 servers, I had prepaid all of these servers for a combined total of 9 months. As of yesterday, they proceeded without warning to delete my entire TCAdmin account and shutdown all of my servers. When I contacted them about it via support tickets, someone did reply.


This was there response, the representatives name is unknown to me.
Code:

I can not find any services for your in our control panel i will have to reinstall your servers to get these working, however the info on the account is unlear on what you have as a reacurring billing server.

Can you give me a list of services you are paying for so i can have these reinstalled for you?

thank You

----------------------------------------------
Ticket ID: #882171
Subject: Poor Service
Status: Answered
Ticket URL: http://accounts.nagametech.com/viewticket.php?tid=882171&c=ObmgjHg9
----------------------------------------------


When I attempted to view the ticket again today and respond to it, their site said the ticket didn't exist. I attempted to login to my support account to check to see if it was actually there. I was unable to login, and attempted to recover my password, when I tried this, it said there was no account associated with my email address anymore.

So I proceeded to register for a new support account in order to continue contacting them and attempt to solve this major issue.

At this moment, I have an open ticket with them, I have full proof of my services, as well as the invoices from PayPal from when I paid.

Might I add, that the TF2 server was purchased only last week, so my services were cut off short by 2 months and 3 weeks, my Garry's mod servers each had over a month left before the next bill was due.

They owe me over $200.

Kyle
Stilwell, Kansas
U.S.A.

This report was posted on Ripoff Report on 04/06/2009 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/art-of-war-central/columbus-ohio-43235/art-of-war-central-deleted-accounts-services-without-any-warning-or-explanation-columbus-441120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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