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Report: #146256

Complaint Review: ASAP Motors - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Prairieville Louisiana
  • Author Confirmed What's this?
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  • ASAP Motors 6432 Cunningham RD Houston, Texas U.S.A.

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I ordered an engine and transmission from ASAP Motors in Houston. When I recieved the engine and got ready to install it I noticed that the bolt hole locations made on the engine block were broke off and therefore I could not install an engine mount in that location.



The transmission aslo had some parts broken off. I have since contacted ASAP no less that 13 times to be refunded for the engine which I have already returned to them. I am being told that there is a 20% restocking fee to restock the defective engine. First of all, why would you restock a defective engine unless you were planning on trying to rip off someone else with it? Second there own web site says "All non-defective returns are subject to a 20% re-stocking fee. We will issue a refund for the product when your return meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error. " Every time I speak with someone there they seam to forget about our previous conversaions and want to start all over again.

Whatever you do, do not, under any cicumstatnces order anything from this company. They do not have any reguard for customer satisfaction.

Randy
Prairieville, Louisiana
U.S.A.

This report was posted on Ripoff Report on 06/15/2005 08:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/asap-motors/houston-texas-77041/asap-motors-ripoff-houston-texas-146256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
1Employee/Owner

#6 UPDATE EX-employee responds

WATCH OUT THEY CLAIM NEW OWNERSHIP BUT SAME RIP OFF OWNERS AND EMPLOYEES

AUTHOR: Paul - (United States of America)

POSTED: Thursday, September 09, 2010

THEY ARE UP TO IT AGAIN, NOW THEY ARE SAYING NEW OWNERSHIP , THERE IS NO NEW OWNERSHIP IT IS STILL OWEND BY BRIAN MCCUTCHEON AND SCOTT SANDELL AND STILL HAS THE SAME RIP OFF EMPLOYEES JASON DUKIN STEVE SHOUFF AND EVEN THE SAME SO CALLED MECHANICS WHO NONE ARE ASE CERTIFIED WHO THEY CALIM ARE CHECKING OUT YOUR MOTORS

THEY SEND YOU FALSE REPORTS ON THE MOTORS SO THEY CAN RUN YOUR CREDIT CARD THEN THEY CALL A LOCAL JUNK YARD TO ORDER YOUR MOTOR AND SHIP IT TOO YOU.

THEY WERE SUED BY THE ATTORNEY GENERAL OF TEXAS FOR RIPPING PEOPLE OFF

DO NOT BUY FROM THEM THEY WILL RIP YOU OFF TOO!\THEY ARE ALL LIARS AND CHEETS BEWARE READ THIER HISTORY

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#5 UPDATE Employee

ASAP MOTORS IS NOW APOLLO ENGINES !!! BEWARE

AUTHOR: Paul - (United States of America)

POSTED: Wednesday, April 14, 2010

 


 


BEWARE ASAP NOW GOES BY THE NAME APOLLO ENGINES SAME RIP OFF EMPLOYEES SAME RIP OFFS OWNERS!!

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#4 Consumer Suggestion

asap served by Texas Attorney General

AUTHOR: Dannie - (U.S.A.)

POSTED: Tuesday, June 12, 2007

Randy in Prarieville,Louisiana - Its not to late. A picture is worth a thousand words
Texas Attorney General needs your story & evidence against these thugs. Call
Scott Clinton assistant attorney general in Huston.
I am also persueing a class action law suit against thes thugs , call if interested Dannie B. South Street Automotive - Castle Rock colo 80104.

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#3 Consumer Suggestion

CONSUMER SUGGESTIONS IMPORTANT - they got me for over 2,000 dollars

AUTHOR: Aaron - (U.S.A.)

POSTED: Sunday, January 08, 2006

Randy, My name is Aaron, I too was ripprd off by these imoral, unethical, fruadulent advertizing band of gangsters, and they got me for over 2,000 dollars but, I can tell you right now, we are all able to do something about ASAP MOTORS,"IF,,, ENOUGH OF US, ARE COMPLAINING ABOUT THIS BOGUS COMPANY.

If you havent done all, or any of these things yet, the info I will give you and the rest of the readers will organize itself into a CLASS ACTION LAW SUITE, like I said, "IF ALL OF US ARE DOING THIS, and are as relentless about it as ASAP was about stealing our money. So heres what anyone should do first,,,, assumming its reached this point.

1st, if you paid with a credit card, contact the card co. or the bank that sponsors the card, explain what has happened, and what youve tried to do to resolve the problem. take and or send any evidence, photos, documents, recordings, records youve kept, anything you have to support the truth, do this with all reports and complaints to any agency or bureau,,, then ask the card co. to do a full investigation on ASAP, AND a back charge on the card, back to ASAP, so ASAP will have to come after you for the money.

2nd, file a report with the B.B.B
3rd, CONTACT AND FILE A REPORT WITH THE ATTORNEY GENERAL OF HOUSTON TEXAS, GREG ABBOTT, AGAIN send all the evidence you have by email, and then again by regular mail, then be relentless in calling and emailing his office for updates on the progress of your complaint on ASAP MOTORS AND THIER FRUADULENT ADVERTIZING AND SALES OF JUNK MOTORS AND PARTS.
Dont get angry with them down there, just be,,, relentless, and presistant, This man has gotten money back for people from ASAP before.

4th, file a report with the federal trade commision, and the F.B.A.A/ fbaa.us web site,,,
phone# is 877-875-3222, again send as much evidence as you can, includding all the complaints from this web site, because these agencies can pull ASAP's web site off the net.

The owner of this bogus co. is Brian McCutcheon,
his last known address was 9950 wilcrest drive,
Houston Texas, 77099

RANDY, IF ENOUGH OF US FILE AND COMPLAIN ABOUT THIS BOGUS COMPANY, TO THE RIGHT PEOPLE, AND DO IT RELENTLESSLY AND PRESISTANTLY, THIS WILL EVOLVE INTO A CLASS ACTION LAW SUITE, AND WE CAN ALL GET UP TO 3x WHAT WE GAVE ASAP. WE ALL HAVE TWO YEARS TO SUE ASAP. LETS PUT SOME TIME INTO THIS.

GOOD LUCK TO TO YOU RANDY, AARON ,MAHOMET ILL.

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#2 REBUTTAL Individual responds

The Rest of The Story....

AUTHOR: Randy - (U.S.A.)

POSTED: Wednesday, June 22, 2005

First of all the damages to the engine were not something you would notice with an initial visual inspection.

Second, I called your company at leat 9 times over the course of 10 business days in order to set up the return shipment. Each time I called I got a different answer, "I'll fax it to you right away", "Everything is approved and I'm going to fax it to you as soon as possible", "We can only fax at certin times during the day and

I don't know when the next time is". Yes after getting the run around for over a week I did ship the engine back to you on another frieght line. And last but not least, you did not refund any money to me at all, as of now I am out $1,000.00 plus initial shipping charges of $125.00.

I have not gotten a straight answer from anyone there. What about the statement on your own web site that says, "All non-defective returns are subject to a 20% re-stocking fee. We will issue a refund for the product when your return meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error." I believe shipping someone a defective product is "your error" and not mine.

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#1 UPDATE Employee

RETURNED WITHOUT AUTORIZATION

AUTHOR: Dina - (U.S.A.)

POSTED: Wednesday, June 22, 2005

Sir, we are aware you contacted our comapany with these claims however, you refused to sign the proper ROA and sent it back on DHL without authorization. All though you signed for the freight upon arrival with no notatations of damage we took you in good faith and were even going to pay the freight to swap out the parts free of charge to you. And even though you returned the parts without proper ROA and on the wrong carrier we got DHL to discount the freight and accepted it back and gave you a refund minus that freight and restock fee. If you would like to work this out I would be more than happy to work with you and maybe get you a motor you will be more happy with. You may reach me at the office m-f 9-6

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