Complaint Review: ASAP Motors & Parts Systems - Houston Texas
- ASAP Motors & Parts Systems 6432 Cunningham Rd Houston, Texas U.S.A.
- Phone: 281-561-9000
- Web:
- Category: Auto Parts
ASAP Motors & Parts Systems Liars and cheaters! Don't EVER buy from them. I am out over $1,000 and still don't have an engine for my pickup. Houston Texas
*UPDATE EX-employee responds: ASAP MOTORS IS NOW APOLLO ENGINES !!! BEWARE
*UPDATE Employee: Addressing a Case of Customer Abuse
*UPDATE Employee: Addressing a Case of Customer Abuse
*UPDATE Employee: Addressing a Case of Customer Abuse
*UPDATE Employee: Addressing a Case of Customer Abuse
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I am writing to report this company because they are a complete ripoff and stole my money.
I purchased a motor from them that was suppose to be in excellent condition. When my mechanic began to install it he discovered both valve covers were for the left side of the engine. I guess that should have been a clue that the engine wasn't perfect but he fixed the problem and continued to install the engine.
After the engine was installed we had a terrible time getting it started but finally when it started there was water running out of the side of the engine. The mechanic looked at it and said the head gasket was blown. We shut the engine off immediately. When I called ASAP Motors they said it was no problem and they would send a truck to pick up the engine and give me a full refund.
They finally picked the engine up and after waiting several days I finally called them and was told they would not refund any money because the engine had been overheated and that is why the head gasket was blown. Now I am out over $1,000 and still don't have an engine for my pickup.
Their attitude is that's my tough luck. This engine should not have been sold in the first place. They just stole my money.
Robbie
Troy, Illinois
U.S.A.
This report was posted on Ripoff Report on 01/06/2004 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asap-motors-parts-systems/houston-texas-77041/asap-motors-parts-systems-liars-and-cheaters-dont-ever-buy-from-them-i-am-out-over-1-76501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 UPDATE EX-employee responds
ASAP MOTORS IS NOW APOLLO ENGINES !!! BEWARE
AUTHOR: Paul - (United States of America)
SUBMITTED: Friday, May 07, 2010
WATCH OUT THEY ARE STILL RIPPING PEOPLE OFF UNDER A NEW NAME APOLLO ENGINES !!! SAME RIP OFF OWNERS JUST A NEW NAME TO HIDE FROM THE TEXAS ATTORNEY GENERAL SCOT CLINTON HE WAS LOOKING INTO THEM AGAIN FOR ANOTHER SUIT FOR STILL RIPPING PEOPLE OFF THEY DIDNT LEARN AFTER THE FIRST LAWSUIT THE AG FILED AGAINST THEM DONT BUY FROM THEM YOU WILL ONLY GET A GREAT BIG HEADACE AND BE OUT ALOT OF MONEY FOR A BAD PART THEY CLAIMED TO HAVE TESTED AND DIDNT THAT THEY BOUGHT FROM A LOCAL JUNKYARD

#4 UPDATE Employee
Addressing a Case of Customer Abuse
AUTHOR: Dina - (U.S.A.)
SUBMITTED: Friday, January 16, 2004
We have had a recorded conversation with Mr. Robbie Chandler in regards to this complaint, this customer returned a motor to ASAP more than a month after purchase the motor had been overheated and he removed the heat tabs in an attempt to cover that fact up.
On the recording the customer admits to overheating the unit and ask us to fix it and refund the balance, we stand behind everything we sell however we are unable to supply a customer with a refund or a new motor once they abuse it or overheat it.
Also Mr. Chandler paid ASAP Motors $695 for the motor not $1000.

#3 UPDATE Employee
Addressing a Case of Customer Abuse
AUTHOR: Dina - (U.S.A.)
SUBMITTED: Friday, January 16, 2004
We have had a recorded conversation with Mr. Robbie Chandler in regards to this complaint, this customer returned a motor to ASAP more than a month after purchase the motor had been overheated and he removed the heat tabs in an attempt to cover that fact up.
On the recording the customer admits to overheating the unit and ask us to fix it and refund the balance, we stand behind everything we sell however we are unable to supply a customer with a refund or a new motor once they abuse it or overheat it.
Also Mr. Chandler paid ASAP Motors $695 for the motor not $1000.

#2 UPDATE Employee
Addressing a Case of Customer Abuse
AUTHOR: Dina - (U.S.A.)
SUBMITTED: Friday, January 16, 2004
We have had a recorded conversation with Mr. Robbie Chandler in regards to this complaint, this customer returned a motor to ASAP more than a month after purchase the motor had been overheated and he removed the heat tabs in an attempt to cover that fact up.
On the recording the customer admits to overheating the unit and ask us to fix it and refund the balance, we stand behind everything we sell however we are unable to supply a customer with a refund or a new motor once they abuse it or overheat it.
Also Mr. Chandler paid ASAP Motors $695 for the motor not $1000.

#1 UPDATE Employee
Addressing a Case of Customer Abuse
AUTHOR: Dina - (U.S.A.)
SUBMITTED: Friday, January 16, 2004
We have had a recorded conversation with Mr. Robbie Chandler in regards to this complaint, this customer returned a motor to ASAP more than a month after purchase the motor had been overheated and he removed the heat tabs in an attempt to cover that fact up.
On the recording the customer admits to overheating the unit and ask us to fix it and refund the balance, we stand behind everything we sell however we are unable to supply a customer with a refund or a new motor once they abuse it or overheat it.
Also Mr. Chandler paid ASAP Motors $695 for the motor not $1000.


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