Asphalt Kingdom sent wrong product. Won't give refund. Difficult to work with. Stubborn. condescending. liars. manipulative. Auburn Hills Michigan

Last month I purchased 220 gallons of concentrated driveway seal at a total cost of $1827.84.  By using Asphalt Kingdom's recommended dilution chart I would've been able to add 66 gallons of water making the total volume of seal equal to 286 gallons at an average cost of $6.39/gallon.  ($1827.84 / 286 gal)

However, the company mistakenly sent me pre-diluted solution instead leaving me with only 220 gallons max.  66 Gallons short. 

At first they denied even carrying a pre-diluted product and even went so far as to change their website to say they didn't carry it on the day of the complaint.  The next day the website was changed back.  I have a printout of both versions.  :)

The company eventually refunded me $222.65 for their mistake.  The problem is that it wasn't enough.  After the credit my average cost was $1605.19 / 220 = $7.29/gallon.

This means I am paying $0.90 more per gallon than what I agreed to.  I would like a refund of what is owed.  $0.90 x 220 gallons = $198.00

I tried resolving it with the company but they said they already gave enough of a refund and they would not discuss it any further.

I also found out that their product causes cancer.  http://en.wikipedia.org/wiki/Coal_tar

I have since switched providers to a healthier alternative.

I would not recommend dealing with this company.  Aside from the $200 they owe me the machine itself was junk.  It's repairs chewed up most of our profits. 

I bought a new machine elsewhere and it works great!  And the new product is local to me.  Big advantage.