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Report: #193552

Complaint Review: Aspire Visa Card - Columbus Georgia

  • Submitted:
  • Updated:
  • Reported By: Baytown Texas
  • Author Confirmed What's this?
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  • Aspire Visa Card aspirecard.com Columbus, Georgia U.S.A.

Aspire Visa Card ripoff poor customer service lies Columbus Georgia

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This company is by the worst of all credit card companies. They have the worst customer service ever. Customers are treated like criminals by a bunch of foreign accented people. They continuosuly lie to you and keep tacking on fees that are unwarranted. I experienced an incident where my wallet was stolen and I had to cancel all my cards and bank account. I called the other credit card company I had a card with and they were extremely sympathetic and gracious. They promptly cancelled my card and reissued another one. I called the morons at Aspire and it took me 8 days to get anyone to talk to. I sent email after email to get a confirmation that the card was cancelled. No response. I finally sent an email that said if I do not get the confirmation the card is cancelled, I will not pay. They eventually called me and demanded my payment, still not confirming the card was cancelled. They told me if I paid over the phone they will not charge me for the phone payment. BIG LIE! Next statment, they tacked on a $12.00 charge. I was furious. It also cost $4.95 to make a payment on the web. WHO ARE THESE PEOPLE????

M
Baytown, Texas
U.S.A.

This report was posted on Ripoff Report on 05/27/2006 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aspire-visa-card/columbus-georgia-31902/aspire-visa-card-ripoff-poor-customer-service-lies-columbus-georgia-193552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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