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Report: #35178

Complaint Review: Aspire Visa - Atlanta Georgia

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  • Reported By: Millville MN
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  • Aspire Visa PO Box 105555 Atlanta, Georgia U.S.A.

Aspire Visa Aspire visa-Worst Credit Card Co. Ever ripoff Atlanta Georgia

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I was contacted by Aspire Visa when Nextcard Visa was shut down. When they contacted me I was told that my balance would be transfered with a low or 0% intrest rate for 6 months.

I received a couple of statements and then did not receive another one but knew I owed a balance. I tried contacting them, and after setting on hold for 45 mintutes finally spoke with someone and was told they would send a statement out to me but they would credit the late fee. I said I would like to make a payment by phone right then, but was told there would be a fee. I told them I would not pay the fee, due to not receiving a statement. Asked for management and was put on hold for another 20 mintutes and then superviser came on and all of a sudden I'm disconnected.

I get a phone call a few days later from them saying my payment is late. I told him to read the notes. He said he could take my payment over the phone without being charged. Also told me my late fee would be taken off. I made payment and told him to close the card immediatley.

I receive a statment just now and late charge is on there. I call customer service and sit on hold for 35 mintutes and finally get thru to someone and they say the computer will not let them take the charge off. I say I would like to speak to management and on hold I go again for 10 mintutes to get told that the supervisor would contact me. The lady was about to hang up and I said what # will she be callimg be back at.

I immeditaly hang up and call back again, get the same person after being on hold for 20 mintutes. I told her I was not hanging up and till I talked to supervisor. Finally get one after 10 mintutes and tell her about the late fee, she says she can take of that. I tell her I want to pay my account off in full and I want the interest rate taken off cuz it was suppose to be no interest for 6 months. She gave me three different stories, and I just kept going around and around with her. Finally said heck with it and made the payment by phone in full to pay off the balance which was around $2500.00. And still got charged a fee for making it over the phone. I guess they wanted to get just a little more money out of me. But.....that's OK cuz here I sit letting the world know to never ever get a Aspire Credit Card and if you have one get rid of it ASAP!!!

DVK-one mad consumer
Minnesota, Minnesota

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This report was posted on Ripoff Report on 11/14/2002 01:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aspire-visa/atlanta-georgia-30348-5555/aspire-visa-aspire-visa-worst-credit-card-co-ever-ripoff-atlanta-georgia-35178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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