Complaint Review: ASUS Computer International - Fremont California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- ASUS Computer International 44370 Nobel DR Fremont, California U.S.A.
- Phone: 510-739-3777x5105
- Web:
- Category: Computer Manufaturers
ASUS Computer International Defective new Motherboards will not warranty will not recal Will not RMA Fremont CA 94538Fremont CA Fremont California
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
ASUS AKA ASUSTeK Computer Inc. provides the A7V8X-X Motherboard to local computer assembly companies.
A custom system with 100% new parts and licensed copy of Microsoft XPwas created on December 27, 2003. A standard ATI graphics card and Western Digital Hard drive were used with an ATI 2.7 GHz CPU.
All XP and Windows Movie maker were updated.
The programs loaded were Microsoft Office 2000 and several Microsoft Logo games (Age of Empires, Mech Warrror, ect.).
The ATI and other drivers were updated.
The System would Blue Screen during the introduction video to Age of Empires or Mech Warror. The system would Blue Screen during graphical play of several games. The Microsoft Movie Maker was only 1/4 as fast to process video graphics as a Pentium III 666 Mhz system. Test from 3rd party benchmark software showed the processor and memory was below a Pentium IV 1.2 GHz 133 Mhz bus (no where near the 2.7 Ghz CPU with 333 Mhz front side bus on the ASUS A7V8X-X.
The ASUS EZ BIOS FLASH (Software and ASUS website) appeared to work to update the BIOS (as claimed on the ASUS box). Upon reboot, it would not even boot into Windows.
The ASUS resaler claimed using the ASUS EZ BIOS Flash *Voids the warranty*. Out of desperation to get my new 7 day old computer operating, I purchased a second ASUS A7V8X-X mother board, paid an additional $50.00 to replace the 7 day old ASUS A7V8X-X motherboad. Results: The computer worked perfectlly with out blue screen or slow processing.
ASUS Refuses to Provide RMA:
ASUS A7V8X-X box claims a 3 year warranty.
Since the ASUS distributor would not take care of this ovbious defective motherboard, I used the ASUS RMA request website.
After 10 business days of conformation of my request from ASUS, they have failed to act in any way.
A second *demand* for RMA was sent via ASUS RMA website on Feb 1, 2004.
ASUS Motherboards are *Made in China*
Rob
Denver, Colorado
U.S.A.
This report was posted on Ripoff Report on 02/01/2004 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asus-computer-international/fremont-california-94538/asus-computer-international-defective-new-motherboards-will-not-warranty-will-not-recal-wi-78848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Related Reports
01:10 PM
12:14 PM
02:21 PM
10:18 PM
02:12 PM
06:15 PM
08:25 AM
04:41 PM
02:23 PM
06:51 PM
09:31 AM
08:25 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
