Complaint Review: Asus Computer International - Fremont California
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- Author Not Confirmed
- Asus Computer International 800 Corporate Way, Fremont, California USA
- Phone: 510-739-3777
- Web: www.asus.com
- Category: Computer Service & Repair
Asus Computer International ASUSTeK COMPUTER INCAsus InternationalAsus.com There was problem with the Asus padfone screen when you put the phone in it. I contact the Asus support team to have it repair and they send me a label via email and when to fedex to have device shipped to repair facility. I got the device back but it is still not working. Fremont California
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PLEASE BE AWARE OF THIS COMPANY PRODUCTS ASUS INTERNATIONAL800 Corporate Way, Fremont, CA 94539
BAD CUSTOMER SUPPORT REPAIR SERVICES
There was problem with the Asus padfone screen when you put the phone in it. I contact the Asus support team to have it repair and they send me a label via email and when to fedex to have device shipped to repair facility. I got the device back but it is still not working.
So I call the Asus support team again and they sent me another label and I took it to fedex to be shipped again. A few day later I called the support team to find out when my Asus padfone will be fix the support team told me they sent my device to the wrong facility. I was shock they would do something like this. The support team have lie to me repeatedly and sent me device to the wrong facility for repair.
!!!!!Shame on them. Warning to everyone not to purchase this products.
I WILL NEVER PURCHASE ANY ASUS PRODUCT AGAIN EVER
BAD CUSTOMER SUPPORT ASUS (510) 739-3777 asus.com/us/support/Call…
THE SUPPORT TEAM SUPERVISOR LIE RIGHT THRU THE PHONE
ASUS SUPPORT TEAM SENT MY DEVICE TO WRONG REPAIR FACILITY
!!!!!!!!!!SHAME ON THIS COMPANY ASUS INTERNATIONAL USA / WORLDWIDE
This report was posted on Ripoff Report on 09/09/2015 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asus-computer-international/fremont-california-94539/asus-computer-international-asustek-computer-incasus-internationalasuscom-there-was-prob-1253840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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