Complaint Review: ASUS - Toronto Ontario
- ASUS Toronto, Ontario Canada
- Phone: 1-888-606-2787
- Web: https://www.asus.com/ca-en
- Category: Cell phone
ASUS ASUS tried to rip me off Toronto Ontario
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I have an ASUS Zenfone 2 cell phone that needs a new battery. I called ASUS and they said they don’t sell to customers.
I then asked them for a name of a company where I could purchase this battery. ASUS said they do not give out that information.
I then asked them to give me a model number of another battery that might be compatible with my Zenfone. Once again ASUS said they do not give out that information.
So here’s the catch. They will put a new battery in if I pay then 70 dollars to perform a diagnostic on my phone. I don’t need a diagnostic. My phone works just fine.
So they want 70 bucks plus the price of the battery! It’s a money grab.
This report was posted on Ripoff Report on 09/13/2019 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/asus/toronto-ontario-tried-rip-1484992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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