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Report: #595901

Complaint Review: At The Beach Tanning Super Store - Internet

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  • Reported By: Chris — Tulsa Oklahoma United States of America
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  • At The Beach Tanning Super Store Internet United States of America

At The Beach Tanning Super Store - Aspen Sun Financial Deceitful company represenatives and terrible problem resolution Internet,

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This place is an absoulte scam.  I went in to buy my wife a tanning package.  After getting the dime tour the girl tried to pull a fast one on me and have me sign a 2 year contract, oddly enough in the dime tour no contracts were mentioned.  I pay attention to what I sign.  I end up signing a one year aggrement at $48/month. 

My wife went in to tan a few days later and was up sold by same girl (who later was fired) "$5/month which included better tanning options"

The next month we were billed over $65.  When I called the customer service line to ask what was going on, I was told my wife agreed/ signed a 2 year contract at $65 a month.  I asked them to send me a copy of the signed contract.  I was told 7-10 days.  14 days later after not receiving my copy I called and was told they still could not find it. Somehow this did not surprise me.  So guess what 7-10 more days and I will have it. 

This has gone on for almost 60 days and still no copy of the contract. The last time I called I was told that my accout had been given to another represenative and it would be 7-10 more days...wow.   When I call, I am only able to speak with one person. Odly enough each time, I am speaking with the manager and get no resolution. 

This place is the biggest scam with absolutely zero ability to solve any problem.  I am tempted to get my lawyer involved just to prove a point.  They are arguing over $12/month and will not budge. Who would ever want to do business with a company that deals this way.  Not only can they not prove that my wife signed the contract but they will not budge from the monthly price.  I even told them if they would just lower it back to the original $48 we would continue to do business there and forget this confusion. 

Total Rip-Off and Scam artists!!! DO NOT DO BUSINESS WITH THEM ANYWHERE! 

This report was posted on Ripoff Report on 04/23/2010 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/at-the-beach-tanning-super-store/internet/at-the-beach-tanning-super-store-aspen-sun-financial-deceitful-company-represenatives-a-595901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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