Complaint Review: AT&T GoPhone - Gastonia North Carolina
- AT&T GoPhone 411 Cox Rd, Ste 160 Gastonia, North Carolina U.S.A.
- Phone:
- Web:
- Category: Telephone Companies
AT&T GoPhone Constant overcharging Gastonia North Carolina
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Pretty simply, everything is overcharged.
The plan I am on is supposed to be $.10 a minute and $1 for each day that a call is made. At first it was like that and everything was fine. Over since about two months ago they have started charging me more and more though.
I had made it a practice to have phone conversations as quickly as possible to save money. So many time I would have a phone conversation in less than one or two minutes and then be charged $.40 or $.50. It doesnt seem like much but this is double the rate I'm supposed to be paying so it is a rip off.
The amount I am charged is reported after every call. It does seem like money drains out of my account even faster than it reports though. Yesterday I was almost out of minutes, with $2.60 left in my account. I made a one minute phone call (which should be $.10 plus the $1 daily fee or $1.10) and after that I saw that I only had $.40 left in my account.. so once again I paid double what was supposed to be charged.
Also, on my phone there is an internet button that I accidentally press sometimes. I immediately hangup but invariably it reports that 100bytes or so were tranferred and this will be charged $.10 or $.20. This is more of a problem with poor phone design I think.
So my advice is to steer clear of AT&T. If you live in the Gastonia/Charlotte area I recommend Cricket as they are far superior in their service plan and you always pay a flat rate every month (which is half of what the other companies that are just now coming out with these flat rates charge).
I used to have Cricket but I figured I could save a few dollars buying minutes and using the phone very frugally.. guess not.
David
Gastonia, North Carolina
U.S.A.
This report was posted on Ripoff Report on 01/16/2009 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-gophone/gastonia-north-carolina/att-gophone-constant-overcharging-gastonia-north-carolina-412810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.