Report: #615767

Complaint Review: AT&T Yellow Pages - AT&T ADVERTISING & PUBLISHING - The Real Yellow Pages - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, June 21, 2010
Updated: Mon, June 21, 2010
Reported By: Barbara — LAKE WORTH Florida U.S.A.

Author Confirmed

Why?

AT&T Yellow Pages - AT&T ADVERTISING & PUBLISHING - The Real Yellow Pages Internet United States of America

Phone: 888-479-2977
Web: www.yellowpages.com
Category: Internet

AT&T Yellow Pages - AT&T ADVERTISING & PUBLISHING - The Real Yellow Pages www.yellowpages.com They merged or bought another company & my advertising listing is lowered again & I am still charged the same Internet

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I have been advertising since 1998 and they will always think they are right. When realpages.com merged with yellowpages.com, my internet ad went from the top 2 ads on page one to page three because they combined all the the advertisers in the United States and the ones who paid the more than me were a priority. It took several months for them to correct that problem. It didn't make sense that it happened again when www.yellowpages.com merged with www.yp.com. Instead of me being in 3rd place for the last 6 months, I am on the lower right below the map.

They think that's a better placement because they said it works for Google. Well I called them in the beginning of April because I noticed my phones have dipped drastically and when I looked on my online advertisement, then I saw why.

They said the the advertisers bought more points etc to be higher so in the middle of my campaign I get thrown down. I complained and the manager of my Salesperson said I will be placed back on top again within 10 to 14 days until the end of my contract and here 3 weeks later I am in the same position.

I didn't advertise in 2008 because I was so upset with the realpages.com & yellowpage.com merger and now its happened again. I want my money back for advertising with this company !!!!!!!!!!!

Now my hands are tied because if I don't pay their bill, my phone will get discounted.

This report was posted on Ripoff Report on 06/21/2010 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-yellow-pages-att-advertising-publishing-the-real-yellow-pages/internet/att-yellow-pages-att-advertising-publishing-the-real-yellow-pages-wwwyellowp-615767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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