Report: #1167966

Complaint Review: AuraVie Skin Care

  • Submitted: Wed, August 06, 2014
  • Updated: Wed, August 06, 2014
  • Reported By: Lana — Bremerton Washington
  • AuraVie Skin Care


AuraVie Skin Care Facekit receive a sample kit for $2.95 shipping only Van Nuys CA

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Received e-mail to try AuraView skincare kit for $2.95, shipping only.  Received with a packing list showing the

$2.95 paid with description of product as: Auraview Renew, Revive, Replenish Risk Free Trial w/EBooks.  Nothing on packing list regarding return policy.  Packing list dated 7/19/14.  Charged my bank account 8/4 for $97.88.

I called the number on my bank acct. charge and she told me the return policy was included in the shipment.  It was not.  She offered to credit me $40.00 toward the product.  But since that charge is in processing, I have to wait until it has gone though to file a complaint with  my bank.  Was a credit card purchase.  Even if I got back $40.00, the samples are so small they would not be worth $52.95. Return policy was 14 days she said.

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