Auravie skin care Internet

i had filled out what i thought was an offer to get skin care, then when they sent me the email  it said i would be billed 97 dollars in 10 days so i called the  company I paid 2.95 for s&h , they did not want me to cancel it i told them i did not want it and to cancel my order she was a very rude person not from united states im sure, she finally came back on and told me they would cancel it and i said i want my 2.95 back i know its not much but still, and she told me no they were not going to send it to me, wonder how many people cancel and they rip them off thats prob have they get their money