AuraVie AuraVie offered free sample, then charged me $97.88! Van Nuys California

I recently was made an offer online to get a free sample of AuraVie skin care products for the cost of shipping & handling (about $5).  So I entered my debit card online & was happily surprised to get the products in the mail that looked like full-sized bottles, this should have tipped me off right there.  

A few weeks later, right before pay day, I am on my way to the grocery store when I check my bank balance to find that $97.88 has been taken out of my account for SKIN in Van Nuys, CA.  Confused about this debit and now broke, I tried to call the company only to find that it is closed & to call back during reg. hours. So I called my bank to tell them about the fraudulent charges & to cancel my bank card, once the bank informs me that the purchase was made with my bank checking/debit card.

The next day I call SKIN, wait 15 minutes for a customer service rep., & listen to them answering my phone call with this huge speech basically telling me that if I am calling concerning the TRIAL SAMPLE of skin care & the $97.88 account charge that this billing was in the fine print on the website where I purchased it.  This long speech that the customer service rep gives me is done even BEFORE I tell her what my problem is!!!  My brain is screaming at me that I just got scammed.  

So I tried to tell her what I was calling about but there was a lot of background noise on her end of the line.  I also had a hard time hearing her because it sounded muffled or it was possibly her accent that was very hard to understand.  I was trying to tell her that I couldn't understand her because of this issues when she HUNG UP ON ME!  SERIOUSLY?!?!  What kind of customer service is that?!?!  This company obviously cares nothing for its customers & doesn't want my business with its shoddy tactics & crappy service!  I will be getting my money back.