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Report: #362926

Complaint Review: Austin Boats And Motors - Lakeway Texas

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  • Reported By: Lakeway Texas
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  • Austin Boats And Motors 1208 R R 620 Lakeway, Texas U.S.A.

Austin Boats And Motors The General Manager is a lying thief Lakeway Texas

*REBUTTAL Owner of company: we believe this to be an erroneous report by a competitor dealer

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The general manager and owner of Austin Boats and Motors is a lying thief. He has tried to rip my friends and I off several times on our boat services and repairs. I hace even over heard him tell his employee to charge me much more than I should be. At one point he told me I would be better off just to buy a new boat from him rather than to keep servicing mine. The boat I own is three years old and has no problems. All I could think was, I only believe that he is telling me this because my boat didnt come from his dealership. Not only that, but every time I come in theres a wgole new staff. I wonder why that is? Maybe its because no one wants to work for a thief who try's to rip people off. I was taking my boat here because in was next to my home in Lakeway.

I now will drive the extra twenty minutes and take my boat to South Austin Marine, where they have been nothing but nice. I now plan to by a new Formula from them in the fall just because of their outstanding customer service. Not the Crownline that they told me was just as good as a Formula. The manager even told me that their dealership was on the top 100 list. Another lye!! I looked it up and they havent been on for years. South Ausyin Marine is!!

Now I plan to go pay/spend the extra money at South Austin due to their fantastic service. When I buy boats I pay cash, and I am more than willing to take my buisness, and the buisness of my friend anywhere except AUSTIN BOATS AND MOTORS!! Buyers, Beware.

Jack
Lakeway, Texas
U.S.A.

This report was posted on Ripoff Report on 08/14/2008 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/austin-boats-and-motors/lakeway-texas-78734/austin-boats-and-motors-the-general-manager-is-a-lying-thief-lakeway-texas-362926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

we believe this to be an erroneous report by a competitor dealer

AUTHOR: Austin Boats & Motors - #27 dealer in North America - (USA)

POSTED: Friday, April 06, 2012

After researching the complaint and asking our staff we have concluded that we have no Crownline customer by the name of Jack.  Actually, we suspect for various reasons based mainly on how the complaint was written and what was said that this is actually a competitor dealership (the suspect name is mentioned) who was trying to smear our name. To clarify that dealer's remark about our lack of presence in the Boating Industry Top 100 ranking, you can find proof positive here that shows we outrank that dealer significantly as the #2 dealership in the state of Texas and the #27 dealership overall in North America. This ranking is based upon ethics, professionalism, customer experience and other quantitative and qualitative data and gathered from over 75 questions divided into 5 sections, each focused on a different aspect of a dealers business.

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