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Report: #754635

Complaint Review: Auto Service Warranty, Inc. - Internet

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  • Reported By: Steven — Richmond Hill New York United States of America
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  • Auto Service Warranty, Inc. 6500 Pearl Road Internet United States of America

Auto Service Warranty, Inc. I took out a five year warranty on a 2002 Dodge Neon in August 2010. I was billed $199 on my AMEX card initially and $100 per month from September 2010 through April 2011 for the warranty. The company Internet

*Consumer Suggestion: Same Problem

*Consumer Comment: may have recourse

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I took out an auto warranty for five years or, 100,000 miles, from Auto Service Warranty, Inc., 6500 Pearl Rd., Parma Heights , Ohio on August 9, 2010. I paid $199 initially using my AMEX credit card. I was billed for $100  per month from September 2010 through April 2011 by Auto Service Warranty via my AMEX card, Inc. for the 5 yr. warranty. I never had to make any claims, but on July 18, 2011, I noticed that complaints were coming in about this company taking the payments and going out of business. I attempted to call the company and found that their telephone is disconnected. This is a terrible loss to me. I am enraged that a business listed itself as being BBB approved and could take money, go out of business, and leave its customers without a refund. This casts great doubt in my mind about why auto warranty companies are never monitored or held accountable for losses to their customers. The State of Ohio should have investigated this company.

This report was posted on Ripoff Report on 07/18/2011 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-service-warranty-inc/internet/auto-service-warranty-inc-i-took-out-a-five-year-warranty-on-a-2002-dodge-neon-in-augus-754635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Same Problem

AUTHOR: Prowler - (United States of America)

POSTED: Wednesday, July 27, 2011

I am in the same boat as you are.  When I bought my warranty, their web site claimed they were backed by a AAA+ rated insurance company, something like American Consumer Ins?  Do you have a copy of that information or the exact name for the insurance company so that we can contact them?  If that information was false and there is no insurance company to pay our bills than they committed fraud not just ran out of money and should go to jail!  

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#1 Consumer Comment

may have recourse

AUTHOR: voiceofreason - (United States of America)

POSTED: Tuesday, July 19, 2011

Depending on state or Federal laws, you may have recourse, if such warranty companies were required to insure their obligations through a re-insurer, who would then be responsible for claims made on them. Who did you purchase the policy from? If a dealer, maybe they have info that can help. Contact your state consumer or insurance oversight agencies.

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