Report: #721157

Complaint Review: AUTOECU.COM

  • Submitted: Sat, April 23, 2011
  • Updated: Mon, June 06, 2011
  • Reported By: John — Landover Maryland U.S.A.
    212 Washington st
    Rogersville, Tennessee
    United States of America

AUTOECU.COM ATE, ASI ,Auto Scientific Inc Rip off ,Rip off rip off.This company takes your money and send your parts back in the same condition they get it and expext you to get tired and keep paying. Rogersville, Tennessee

*Consumer Comment: CROOKS!


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We purchase a ECU for a 2001 Dodge Van 3500 from this company on April 2010.
On July 20,the vehicle returned the shop with the same problem and we contact ATE to send the module in warranty.They received July 28th  and until August 17th the unit wasn't sent back to us.We received in the same condition ,as we send it before .We call them and we have to pay for shipping and send it again for them to repair it on warranty.The unit was send on August 24th.On September 29th we stil haven't received the module back from ATE and the person that supposelly work on our unit ,no longer work there.On October 18th we received the module from ATE in the same condition again.We spoke with them repeated times and we send the original unit to ACE,another company to repair twhich we received on time and reair without having any problem until now.
We contact ATE many times about a refund of the original price and after six monthof evasive answer we decide to publish this post.
Do not buy,or engage on any transaction,sale or repair with this company.They will not do what they claim and they will refuse to make good on their word.
They will run around ,until you give up and they will try to strech the warranty period for you to do a Credit card charge back.Again,do not deal with this company.They change their name to ASI now ,formerly ATE,which is giving you a hint of their business practices.
Ripp off!!!!!Rip off!!!!Rip off!!!!

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#1 Consumer Comment


AUTHOR: mr rik - (USA)

Stay away from these SCUMBAGS!
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#2 UPDATE Employee


AUTHOR: - (United States of America)

You have made Damaging claims here and we would like to address them ,

We do not take anyones money, 
The only time a refund is not allowed is If the Control Module is Not returned by the Customer

Otherwise we refund based on our Warranty and Disclaimer at our website click the warranty tab ,

If you did not return anything then you would not receive a refund .

You can check out our Ebay Store (User ID- ATE1234),Long Time Member 
We have great Feedback and we give Great Customer Service..
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