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Report: #693749

Complaint Review: Automotive Training Institute - Baltimore Maryland

  • Submitted:
  • Updated:
  • Reported By: G Benton — Houston Texas United States of America
  • Automotive Training Institute 8611 Larkin Rd. Baltimore, Maryland United States of America

Automotive Training Institute REVIEW: Automotive Training Institute clients, feel safe, confident & secure when doing business with Automotive Training Institute. Automotive Training Institute commitment to client satisfaction, exceptional client experiences & success. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business Baltimore Maryland
*UPDATE: Automotive Training Institute recognized by Rip-off Report as a Verified Safe Business.

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Rip-off Report REVIEW:

Editors UPDATE: Positive rating and recognition has been given to Automotive Training Institute for its commitment to excellence in customer service.

Ripoff Reports discussions with Automotive Training Institute have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Automotive Training Institute listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Automotive Training Institutes CEO, Mr. Christopher Frederick Sr., told us that it is his passion to help internal and external customers that keeps the fire burning in his heart to evolve, change, and Re-Engineer himself and ATI. He truly loves the feeling of helping others and is willing to be held accountable to deliver happiness and business growth to everyone he touches.

Richard Menneg, President of ATI told us that Mr. Fredericks personal business philosophy has created a family made up of individuals and members who care just as much about helping others as about helping themselves. Automotive Training Institutes mission statement says it all: "Driving profits and dreams home for clients and associates through honest coaching with integrity. Re-Engineering and forgiving misguided belief systems by focusing on successes and learning from mistakes."

Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: After attending Shop Owner Courses I came back to the shop with a boatload of new ideas and tools to make my business more profitable, increase customer satisfaction, and reduce personal stress levels. Thanks ATI!"

Automotive Training Institute recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities.

In summary, after our investigation, which included discussions with Mr. Frederick and many of his past and current associates, Rip-off Report is convinced that Automotive Training Institute is committed to quality delivery of services resulting in total client satisfaction.

Read more about Automotive Training Institute and why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

SPECIAL NOTE ABOUT THE REPORT BELOW THAT WAS FILED ABOUT Automotive Training Institute:

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program the member business agrees to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that the complaint was resolved, Ripoff Report emailed the author of the reports about Automotive Training Institute to be sure they make things right with them. .. The report below was found to be false. The author of the report never responded to our email to assist them so Automotive Training Institute could make things right with them. After reviewing the source of the reports posted, we learned that, more than likely, the person filing this complaint never did business with the company. Although most of the reports were posted from different IP addresses those addresses traced to locations that did not match the address provided. Ripoff Report does not condone this kind of behavior. Ripoff Report feels that Automotive Training Institute should be considered a Verified Safe Business... These Reports will be updated from time to time.

Check out the testimonials by real customers of Automotive Training Institute.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================

Automotive Training Institute  ATI, Chubby Frederick, Chris Frederick, Chris "Chubby" Frederick, Auto Training I FIRED ATI two years ago and never looked back! BUYER BEWARE! YOU WILL GET RIPPED OFF BY ATI! Baltimore, Maryland

I quit looking back, too! I LOST too much money with ATI !!!!!!!   Youll love the ATI business model if you like screwing your employees and customers alike!   What is the ATI big and expensive secret (the one that begins costing you over $40,000 not including travel, lodging, and meals)? You get to pay all your technicians flat rate, you get to make your best technician responsible for a team of entry-level wannabes, and you get to use bait-and-switch advertising tactics to jam your shop full of customers! What a great way to treat your employees and customers! That is exactly how car dealers do it and that is where Chubby learned it!   Before you know it your best people are bailing out and your customers are filing volumes of Better Business Bureau complaints against your shop. When you ask your coach, his coach, the director of all the coaches, and finally Chubby himself for help, you get nothing. No support. No compassion. No answers. You will find that Chubby will not return your phone calls, emails, or even respond to certified mail!   So you complain to the Maryland Better Business Bureau and they do nothing. They tell you that they can only help consumers who have problems with businesses. Since you signed a contract with ATI, there is nothing they can do to help you (all the while posting A+ ratings for ATI on their website). Same goes for the Maryland Attorney Generals Office! You will soon find out that Chubby has everyone on his payroll using your hard-earned cash!   There is lots of quality automotive training out there that is light-years ahead of ATI. Continuing education is the key to success in any endeavor, but ATI does not really offer any training. All you get from ATI is cash flow problems, frustration, and headaches. If you believe the ATI pitch, then you will believe that David Copperfield can really make a Lear Jet disappear! You will soon find that Chubby and his staff are as good as David Copperfield, but they really can make your cash disappear!

This report was posted on Ripoff Report on 02/10/2011 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/automotive-training-institute/baltimore-maryland-20763/automotive-training-institute-review-automotive-training-institute-clients-feel-safe-co-693749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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