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Report: #45610

Complaint Review: Autotronix - Garden Grove California

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  • Reported By: westminster California
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  • Autotronix Garden Grove Blvd Garden Grove, California U.S.A.

Autotronix These people are major rip offs, don't listen to them! ripoff business from hell Garden Grove California

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What ever you do, dont go to this store. I hate to be saying this, but it is ran by Arabic people. They speak Arabic to one another, and if they dont like your attitude, or if they think that you're an idiot, then they will start talking down to you in Arabic, and you won't be able to understand it unless you speak Arabic yourself.

Anyway, I went to the store, just to check it out, and I was looking at their selection, they didnt have much to offer, and the environment is horrible. They dont had a couple of high end brands, but they were not top of the line.

The way how they told you was that everything in there (according to them) was top of the line, and they quoted a high price, and they sold it for a lower price (which was generally like %40-%50 higher than the original price) I knew that this store was not for me.

The guy who sold me something his name is Angel, he would not let me leave until I bought what he wanted to sell for me. He thought that I was clueless when it came to Audio equipment. I ended up buying it all. I came in about 6 weeks later to get the audio equipment installed. When I was going to get it installed, I went early, so that I dont have to wait in line.

After waiting about 3 hours after when they started on my car. They called me up and told me that the rear speakers would not fit because it was the incorrect size. I got angry because they are supposed to be the audio experts, they are the ones who should know the exact sizes for all cars, unfortunately, the only thing that they know is how to RIP PEOPLE OFF! BIG TIME! So what happened was that I went to the store, and I talked to Angel.

He said that it wasnt his fault that I had the incorrect size, and I told him that he sould have corrected me on since he is the one making sales, and he should be knowledged in audio equipment.

When I told him that, he came up with some lame excuse, it was so lame, that I forgot what he said. After all of that happened, I asked him if he could put the stock speakers back into the car, he said that he cant do that unless I pay him $80 a speaker.

I said what the hell is wrong with you, what is the difference if you install the stock speaker versus installing the new speakers? He made up another lame excuse saying that the installation department gets paid differently, and that its going to be extra work for them to put it in. So, there was no way out of this, I had to pay for it.

It was originally $320 but I worked it down to $100 because I told him that I had no need for the other speakers if they cannot be installed. After all of that, they finally started work on it again. I didnt know how well these guys could install audio equipment.

It was this huge african american guy working on my car. I asked him if the DVD being installed under the seat would make the DVD all banged and stuff. He said that it will be fine. About 2 weeks later than that, it was scratched up like crazy.

There was this old Arabic guy who kept on yelling at me because I was asking the installer so many question, I felt like telling him off, and that I wanted to make sure that everything was going okay. There were other customers who were waiting for their audio equipment to get installed. They showed up kinda late, but it took them about 4 hours to get subwoofers installed in a Toyota truck.

Another guy was there so get an alarm system installed in his car, and this guy showed up about an hour after I did, and he didnt leave until 5pm that evening. He said that he was NEVER going to that place ever again for something as ridiculous as taking that long for an alarm in a car.

So, people I would advise you not to conduct business with this company, and I am going to whatever it takes to get my money back, and for that store to get shut down for their actions. The Better Business Bureau also recommends that people do not do business with these people.

westminster, California

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This report was posted on Ripoff Report on 02/16/2003 09:39 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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