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Report: #1409276

Complaint Review: Avila Serum - Internet

  • Submitted:
  • Updated:
  • Reported By: eliacolorado — Palisade Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • Avila Serum Internet USA

Avila Serum Aluawserum shows up on your credit card bill Avila Serum Louisville, Colorado Internet

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I signed up for a free $4.95 30 day trial of Avila Serum. Nowhere on the internet page were there Terms and Conditions that they would send the product, after 14 days charge your credit card $98.41 every month thereafter.  After reviewing my credit card statement, I found the charge from a company called AluawSerum. I figured they were related since Avila Serum was the only product I had purchased online. I called and was told about the terms and conditions.  I got angry and asked for a refund and was told they were authorized to return 30% of my money. After getting angrier, the Rep said she could refund 50% of my money. After getting to the point of yelling at her that she was a scam artist working for a fraudulent company and again asking for a FULL refund, she gave me the final option of returning the product. I said I would return it on Monday morning. After I said I would return it, she said she would allow me to keep the product and refund the full amount of $98.41.  Do not allow these scam artists to walk all over you. What they are doing is committing credit card FRAUD. 

I called 866-921-7393 and was told about the terms and conditions.  I became angry and asked for a refund and was told they were authorized to return 30% of my money. After getting angrier, the Rep said she could refund 50% of my money. After getting to the point of yelling at her that she was a scam artist working for a fraudulent company and again asking for a FULL refund, she gave me the final option of returning the product. I said I would return it on Monday morning. After I said I would return it, she said she would allow me to keep the product and refund the full amount of $98.41.  Do not allow these scam artists to walk all over you. What they are doing is committing credit card FRAUD. 

This report was posted on Ripoff Report on 10/29/2017 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avila-serum/internet/avila-serum-aluawserum-shows-up-on-your-credit-card-bill-avila-serum-louisville-colorado-1409276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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