AVIS Rent-a -Car At Newark International Airport Ripped me off by charging my credit card unfair fees and penilities without my knowlege or consent. READ THE FINE PRINT. AVIS at Newark Airport PREYS ON unsuspecting out of town visitors with their unfair fees and penilities .Pay attention before you rent from them Newark International Airport New Jersey

This is the second time I rented a car from Avis Rent-A-Car at Newark International Airport and felt that AVIS took advantgage of me and my loyality.The first time they did I gave them the beneifit of the doubt but my suspecions have been confirmed. Because no one told me about it and/or I was unfamilar with the "fine print" in the changes to their new low key policies to cut back and make more and give less. The first time happened because I was from out of town and I was a little behind the times when it came to paying tolls on New Jersey's Expressways. The car that I rented had an EZ Pass Auto Toll Payer installed in the car behind the rear view mirror (so I didnt know it was there) and when I used the car to drive down to the shores of South Jersey I was paying the Garden State Parkway tolls in cash and the EZ Pass was also paying the tolls automatically and I didnt know until I got the bill from AVIS for the surcharges for using this EZ Pass. So the tolls were inadvertently paid twice and I was surcharged. When I rented the car I was not told about the EZ Pass option. I was not told how it worked or even give an opt out option. I complained to no avail after the fact. Now a new situation of abuse - Avis never ask me to go over with them to inspect the car for damage or dirt before they rented it to me. When my delayed flight landed at Newark Airport in the rain. I was very tired and all I wanted to do was get my car and get to my distination. However, when I did get to my distination several family members commented on the condition of the car (dirty stained seats and dingy). It was raining and all I could think of was the task at hand (getting family members to a wedding). Four days latter when I retuned the car. Avis told me that the car was excessively dirty and that they would be charging me a penility $100.00. I told them about the condition that I received the car in and how my family members noticed it and I didnt because I was the driver and I never inspected the back seats of the car. I only had the car for 4 days and I have rented many cars at Newark Airport from various rent-a-car companies and I have never been told that I returned a car with damage or that the car was excessively dirty. I asked to speak to a manager and that person was very unprofessional and rude to me and in so many words told me that they were going to charge me anyways. Knowing that I was about to catch a flight, I felt that Avis took advantage of the little time I had and my haste to catch my flight and never allowed me a chance to get my point across about the allegations and the fees associated with those allegations. I called my credit card company and was told that I can disbute the charge with them. I will never ever rent from Avis again and I will tell all of my friends, co-workers, and family members and any one else that will listen about the Tricks that Avis uses to cut back and save money at the expense of its once loyal customers. Do Not Rent From Avis!!!

Nena duncan by way of atlanta
Doraville, Georgia
U.S.A.