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Report: #1456616

Complaint Review: Backyard Leisure - Concord, Greensboro North Carolina

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  • Reported By: DeVera — Mint Hill North Carolina United States
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  • Backyard Leisure 7730 NW Bruton Smith Blvd Concord, Greensboro, North Carolina United States

Backyard Leisure Did not deliver product purchased Concord, Greensboro North Carolina

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This is not the place to purchase a hot tub. We ordered a spa pool May, 2018 and paid in excess of $16K for our tub to be delivered by July 7, 2018. We were then told one day before delivery that the tub was not ready and would be ready by 7/24/18. Well we opted to take a like kind tub just a different color. Tub was delivered a few days later. Unbeknownst to us this tub was a floor model. We requested that they correct this mess and we promised the tub that we originally ordered. Well the 24th has come and gone. Through many phone calls they final said they would deliver today. That came to pick up old tub but didn't have enough crew to remove and replace tub. The delivery crew just left. We still do not have our tub however they have been paid. We have called the owners and they have yet to return our calls from last Friday. I've attached pictures. Would you pay over 16K for this?

This report was posted on Ripoff Report on 08/14/2018 04:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/backyard-leisure/concord-greensboro-north-carolina-28027/backyard-leisure-did-not-deliver-product-purchased-concord-greensboro-north-carolina-1456616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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