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Report: #417360

Complaint Review: Balley's Total Fitness - Marietta Georgia

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  • Reported By: marietta Georgia
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  • Balley's Total Fitness 2600 Prado Ln Marietta, Georgia U.S.A.

Balley's Total Fitness cancel policy Marietta Georgia

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While signing up for a Bally's memebership I told the customer service agent that i would be moving in a few months to a city where there is not a ballys close by. He said no problem that if you move 25 miles from the gym you sign up at that it would not be a problem to cancel. After trying to cancel for about a month now I have a ballys location 23 miles from my new home. You can not cancel unless you are 25 miles from any balley's gym. Therefore I am unable to cancel. Had I known this i would have done a month to month payment plan. Also I tried to call and change my payment information on there 800 number and they charge you $10.00 to change your information with a agent and it is free to do so with a auto response. While entering your member number for the auto response it does not read it. I entered it atleast 7 times. Therefore they pretty much force you to speek with a agent and charge you $10. You are unable to update at the gym for some reason. I am extremly unhappy with the way Bally's fitness is run. Seems like it is all a big scam.

Ash
marietta, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/28/2009 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/balleys-total-fitness/marietta-georgia-30066/balleys-total-fitness-cancel-policy-marietta-georgia-417360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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