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Report: #685350

Complaint Review: Bally Fitness - Baltimore Maryland

  • Submitted:
  • Updated:
  • Reported By: Richard — Baltimore Maryland United States of America
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  • Bally Fitness 6516 Baltimore National Pike Baltimore, Maryland United States of America

Bally Fitness Renewed my membership w/o permission Baltimore, Maryland

*UPDATE Employee: We're sorry to hear about your experience...

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I was a long time member of Bally Fitness, and due to poor club conditions I chose not to renew my membership for the upcoming year. They got my creditcard information somehow and renewed my membership against my express order not to do so. It is very hard to get through to Bally's customer service line. My credit card company stated that Bally's is the number one problem business or service they have to deal with due to fraud.

After much delay, Bally's credited my mastercard, however weeks later than they said they would do so. They then, days later, billed my credit card again. Mastercard states it is not uncommon for Bally's to do this month after month. Bally's has filed for bankruptcy, the Maryland Attorney General's office is investigating them.

This report was posted on Ripoff Report on 01/21/2011 09:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bally-fitness/baltimore-maryland-21228/bally-fitness-renewed-my-membership-wo-permission-baltimore-maryland-685350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We're sorry to hear about your experience...

AUTHOR: Rick V - (USA)

POSTED: Monday, January 24, 2011

Thank you for your valuable feedback. We're sorry to hear about your experience. Please call our Member Support Team at (866) 402-2559 or send an email to memberservices@ballyfitness.com. Well be happy to make sure youre taken care of.

Thank you, Rick @Bally Total Fitness

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