Report: #468014

Complaint Review: Bank Of Nova Scotia - Kingston Ontario

  • Submitted:
  • Updated:
  • Reported By: Kingston Ontario
  • Bank Of Nova Scotia 168 Wellington Street Kingston, Ontario Canada

Bank Of Nova Scotia Bank takes overpayment in mortgage payout Kingston Ontario

*UPDATE EX-employee responds: Nothing new with Scotia Bank

*Author of original report: please comment.

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this is a shortened version of our exhausting problems.june 02 we sold our home.the day before our lawyer wendy oneil sent her employee onto my workplace to inform me that we had no balance after selling our home. very shocking to me! the next day we went to her office to sign the sale agreement.she stated she just returned from a holiday she told us she was up late the previous night and the numbers from the bank ''didn't jive''.

She signed the agreement under protest. She informed us that she would delve into this. But it would of cost us half of what was owed to us. We were overcharged 7100.00 plus 1800.00 for signing our mortgage renewal. Something we didn't do. She said If this was owed, we would not have been able to sign for previous renewals.

After weeks of phoning to stratford office our 1800.00 was returned. That to us was a statement of guilt. We phoned the department of banking regulations nothing could be done. We later discovered this departement is funded by the banks.

This tells us our money in our opinion was stolen. We were also told we were entitled to monatary for our pain and suffering. My husband and I wrote explanation letters to the supreme court justices. This a personal problem that they do not deal with. At this time the paperwork(re. mortgage) from the bank of nova scotia was proven wrong. This decision could not be overturned.

What my husband and I can't understand is if the bank was wrong why are we not entitled to our 7100.00 or where did it go? We phoned osgoode hall and were told our problem should have been looked after when we sold our home. We also wrote the human rights and we were told the same thing. IN conclusion it is suffice to say that the justice system has failed us.

To allow a canadian bank to toy with peoples pain and suffering is criminal. After all there was no payment paid to lawyers by us. Does this not say there's corruption out there? There were many times during this duration we were told our moneys were forthcoming. We have never received any compensation at all.

During this time we felt we were mentally tormented. The reason we put this in print is so canadians like us should be aware how the banking system treat their customers. We are senior citizens on a fixed income. This makes this even more criminal. Just to mention there was no newspapers that would print this story. We wonder why! We had one major magazine that was going to print this, but other stories came first so we withdrew.

Issue101 Kingston, Ontario

Kingston, Ontario

This report was posted on Ripoff Report on 07/09/2009 04:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-nova-scotia/kingston-ontario-k7l3e4/bank-of-nova-scotia-bank-takes-overpayment-in-mortgage-payout-kingston-ontario-468014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE EX-employee responds

Nothing new with Scotia Bank

AUTHOR: Frank - (Canada)

POSTED: Friday, November 20, 2009
Scotia Bank in your contract for mortgage should have some type of wording if your mortgage is open or not.  If it is not open there will be penalties.

Keeping that in mind, what on earth was your lawyer doing giving you false information.  In my opinion it isn't just the bank that is at fault it is also your lawyer that could possibly be negligent in their converyancing practices.  Lawyers have been sued and they usually have errors and omissions insurance. 

You could also make a complaint to the law society for your province but don't count on them really doing a whole lot.  Lawyers usually stick up for other lawyers, but not all lawyers are bad or dishonest.

Find a good lawyer, and get independent legal advise.  I would start a legal action in small claims court and name both the bank and lawyer in the claim as Defendants.  Have them served as per the rules of court for your province.

Don't waste your time writing demand letters.  Also see what monetary limits your court has there.  For Example, can you only go up to 10K on small claims or 25K, etc????

This is where getting legal advise can help you and help you itemize your damages being sought.  If you can handle it, pursue the claim in small claims on your own and just tell the lawyer you see that you want a consultation. 

Get all your paperwork together on the sale of the property and all the papers the lawyer gave you like your statement of adjustments with the debits and credits of who was paid what on the conveyancing of your place. 

Be prepared for it to take at least a year or so to get resolved.

Let us know if you get any relief.

The question is "Did your Lawyer have a duty to take care?"  Did they fail in that duty?  What did you hire them for?  A nightmare?  I doubt it......

Good Luck!

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AUTHOR: Issue101 - (Canada)

POSTED: Sunday, July 12, 2009
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