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Report: #230737

Complaint Review: Bankers Life And Casualty - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Kahului Hawaii
  • Author Confirmed What's this?
  • Why?
  • Bankers Life And Casualty 222 Merchandise Mart Plaza Chicago, Illinois U.S.A.

Bankers Life And Casualty ripoff Will not honor the insurance policy issued me Chicago Illinois

*UPDATE Employee: I would also file with the state you purchaed the policy in

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I initally purchased this injury, hospitalization and disability policy on April 17, 1972 and have never missed or been late with a premium payment. This policy was issued in my name and my name alone. I have never authorized any changes to it in any manner what so ever.

On 14 Nov 2006 at 6:30 pm in broke my left ankle while patroling a job site. I was taken to the hospital and had surgery the next day, to repair the ankle. I now have two metal plates and around 15 screws in the ankle. I will not be able to return to work until late April or early May. I followed the required procedures and submitted the required forms and medical reports.

I get a letter of denial of benifits as the insurer claims the policy belongs to a Nancy Ellesson and not me! Called them with policy in hand , gave them dates and all the info on the original policy. They were still adamant that the policy was not mine, based on their computer records. I have mailed them copies of the original policy several times since the first letter of denial. They still have not honored their commitment. I filed a complaint with the Hawaii insurance commision which is still pending. This borders on identity theft and outright fraud.

Lawrence
Kahului, Hawaii
U.S.A.

This report was posted on Ripoff Report on 01/15/2007 08:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bankers-life-and-casualty/chicago-illinois-60654-2001/bankers-life-and-casualty-ripoff-will-not-honor-the-insurance-policy-issued-me-chicago-ill-230737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

I would also file with the state you purchaed the policy in

AUTHOR: Marie - (USA)

POSTED: Monday, September 13, 2010

I used to work for Bankers and had simular situations.... I believe this can be resolved easily if you go through the Branch manager.  The branch manager has a direct contact who can resolve issues like this quickly.  Just look up the BLC in the phone book directory.  Make sure you go in, in person and take your policy, along with any proof of premium payments. 

Oregon

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