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Report: #36087

Complaint Review: BBT (Branch Bank and Trust) - Easley South Carolina

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  • Updated:
  • Reported By: Greenville SC
  • Author Not Confirmed What's this?
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  • BBT (Branch Bank and Trust) Highway 321, Easley SC Easley, South Carolina U.S.A.

BBT (Branch Bank and Trust) YOU CAN TELL THE BANK FROM HELL: BBT Easley South Carolina

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After going through the nightmare with Compuserve and BBT in 2000 -- see below -- we stuck with BBT because all our online banking was there -- for which they charged us $80 a month -- and it seemed like a Very Big Deal to change all our accounts, addresses and passwords.

But "enough was enough" when I received a personal check as payment for a job, and they refused to DEPOSIT IT IN THE BANK unless we had a compensating balance in our checking account!

Yes, that's right -- I couldn't even deposit the check! "Bank policy," they said.

I called their hotline twice, and got the same response: "new policy" and "I've never heard of that." Figures the left hand didn't know what the right hand was doing.

Finally we found a branch that hadn't heard of this newly-mandated policy and were able to deposit that check.

BBT: YOU CAN TELL THE BANK FROM HELL!

We now do business with CCB, who are courteous, pleasant and treat us well. Their online banking is real-time: I can open my computer banking and see the exact minute that my husband's been out putting money in the account -- and by the same token, when we come back from shopping with a debit card, we can see the money's already been deducted.

Elizabeth
Greenville, South Carolina

This report was posted on Ripoff Report on 11/23/2002 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bbt-branch-bank-and-trust/easley-south-carolina/bbt-branch-bank-and-trust-you-can-tell-the-bank-from-hell-bbt-easley-south-carolina-36087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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