BBU Interservices BBU Interservices - Unauthorized Electronic Check - How I got my money back... Silver Springs, Nevada

As many have reported before me I had an unauthorized electronic check transaction posted to my checking account on 1/31/2011 by BBU Interservices for the amount of $29.95.  The check had my correct name and account number but the address was wrong and the check had no signature.  As others have also mentioned I was a former Taylor Bean Whittaker / Cenlar customer which is how I believe my information was stolen.

When I first called called the customer service number on the check I got a notification on 2/1 that the number was no longer in service.  I then proceeded to call my bank (ETRADE) that said that I needed to file an Affidavit of Forgery and a Police Report.  I also called Bank of America and Cenlar which resulted in no progress.

On 2/8 I called the 1-866-326-3568 number that was on the check again.  This time I connected with a real person (no longer disconnected).  When I explained my situation they immediately stated that they would provide a refund.  When I asked how this was posted in my account they stated that they are just a third party processor for some internet sites and that my account information was posted to those sites.

On 2/10 I received a direct deposit refund from RECON MARKET PAYMENTS for the $29.95.  

** THE INFORMATION BEYOND THIS POINT IS MY OPINION **

My belief that someone (likely involved with TBW / Cenlar) stole transaction customer information and went on a spending spree in the last week. BBU Interservices was likely not directly the people responsible for the initial transaction but as the transaction processor was the one who posted the transaction against the account.

My recommendations is that once folks receive their refund they close the account (if you have not already done so) and open a new account since your information is out there and could be used again.

Hope this helps those like me that were in a state of panic since this transaction first appeared.
 
PS - I am still interested in any class action movement against those who failed to protect my information and allowed this to happen in the first place.