Complaint Review: Bdeals
Bdeals Dealscube Never Refunded Money - Nightmare Experience Pompano Beach Florida
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It has been a nightmare experience working with the seller "bdeals" on dealscube.com
I originally ordered a 2-pack of refrigerator water filters (a very common item in my opinion) on 8/27/16 and I was told delivery would take 2 weeks. On 10/3/16, I had still not received my order and I reached out to bdeals through the dealscube messaging service within the members area of the site. Bdeals quickly got back to me and said the order has been delayed, but it should arrive within the next two weeks.
After a few weeks of continuing shipping delays because of bdeals supplier not being able to supply the product, I asked bdeals to cancel my order. He said he would, but after 2 weeks, I never received a refund. I checked in again 2 weeks later and still no refund.
It has now been a month of back and forth with bdeals in me trying to get my refund and all bdeals will ever reply is "We suggest you to contact your credit card company to file a dispute to receive your money back. We apologize for the inconvenience." I submitted an issue to DealsCube customer support and I never received a response.
I started reading through the other reviews and the positive ones look like bought/scam reviews. At this point, I felt the victim of a scam.
My credit card company would not dispute the charge because I submitted the claim 60 days after the original purchase date. I think it was bdeal's idea to keep me in limbo on shipping until after that date had passed.
As you can see from my experience, bdeals and dealscube are not a vendor and platform you should choose to work with. A little bit cheaper price on Google shopping is not worth the headache. I know my purchase was only approximately $65, but it is the principle around how these merchants do business that irritates me the most.
As a result of my experience, I highly recommend avoiding bdeals and dealscube altogether.
This report was posted on Ripoff Report on 12/29/2016 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bdeals/pompano-beach-florida-33061/bdeals-dealscube-never-refunded-money-nightmare-experience-pompano-beach-florida-1346468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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