Complaint Review: Beach Camera - Internet
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- Author Not Confirmed
- Beach Camera BeachCamera.com Customer Service Department Manage Internet USA
- Phone: 1-800-57-BEACH
- Web: http://www.beachcamera.com
- Category: Cameras & Video
Beach Camera or Beachcamera.com BEWARE!!! Edison, New Jersey Internet
*Consumer Comment: Excellent experience for me
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Beach Camera's return policy is apparently to charge 33% of the original cost of an item when you initiate a return. This happened to me when I tried to cancel then return a TV I purchased from them. The delivery had to be canceled twice yet delivery was still attempted after that some 3 weeks after the orginal promised date of delivery. A person at Beach Camera named Bill Haley claimed that his delivery company had tried to contact me multiple times but were unsuccessful. THIS IS UNTRUE! The delivery company only called me twice to set-up delivery, the first call they left me a voicemail. The second call (one day after the first call) was the day delivery was attempted. I refused delivery at that point. The items original cost was $999.00. They wanted $350.00 in return shipping. Ridiculous??? Yes!!! This company is on Amazon so BEWARE if you're contemplating a purchase from them!
This report was posted on Ripoff Report on 06/05/2015 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beach-camera/internet/beach-camera-or-beachcameracom-beware-edison-new-jersey-internet-1233740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Excellent experience for me
AUTHOR: Petfriday - (USA)
SUBMITTED: Monday, August 07, 2017
I wanted to update my old computer for a game I play online. I did research/google for the stats that were optiomal for the game and bought a computer on Amazon.com. All went well but when the new computer arrived I realized the game did not play with 4K.
So I called Beach Camera's customer service not expecting much since it was really my mistake. Nicely suprised they agreed to take the computer back, helped me to find the computer that I needed for the game and all that with no extra charges or loss to me.
That was simply incredible!
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