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Report: #1171631

Complaint Review: Beau Derma - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Linda — Missouri
  • Author Not Confirmed What's this?
  • Why?
  • Beau Derma Santa Ana, California USA

Beau Derma Revita Eye Misleading Trial Offer & Inferior Product Santa Ana California

*Author of original report: Beau Derma & RevitaEye

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I ordered a trial size of Beau Derma & Revitaeye online for $4.95 shipping & handling. I received the items

in 5 days.

 

On the 4th day after trying the products, my eyes started itching, burning & running, along with red patches

on my face. I quit using the product and tried to find a number to cancel and send the products back.  By the

time I found a correct number, I was charged $85.95 for the Revitaeye & $89.95 for Beau Derma. I called

the number I had, cancelled any furher shipments and tried to talk to someone on the phone about sending

the products back.  The message on the phone said, "Your shipments have cancelled" and wouldn't let me

do anything else with the call.

 

The container for the Beau Derma wasn't like the one I received. The one I received was a clear container

with a white lid, no label or anything on the container. The one I had seen had Beau Derma Anti Wrinkle Face Serum written on a blue jar, with a siver lid. the Revitaeye was in a pump bottle with a purple label with the

ingredients listed in hard to read writing.

 

It was advertised with a 30-Day Risk-Free Money Back Guarantee, but after all this time I'm sure they won't

uphold. 

 

I have ordered items online before, but have never had the trouble I am having with Beau Derma Co.  The

trial offer was from the day the product was mailed, not giving a trial of the actual product for the trial

period.

 

I don't know where to go next to get this issue resolved.

 

jar, which was blue

This report was posted on Ripoff Report on 08/22/2014 11:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beau-derma/santa-ana-california/beau-derma-revita-eye-misleading-trial-offer-inferior-product-santa-ana-california-1171631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Beau Derma & RevitaEye

AUTHOR: Linda - ()

POSTED: Thursday, September 18, 2014

I have contacted Missouri Attorney General and made a complaint and they are investigating. If everyone will contact their states Attorney General, maybe we can get this stopped or changed.

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