Report: #1136761

Complaint Review: Bedroomfurniturediscounts.com - Internet

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  • Reported By: Ciogrady — Illinois
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  • Bedroomfurniturediscounts.com Internet USA

Bedroomfurniturediscounts.com Bedroomfurniturediscounts.com, diningroomsoutlet.com, discountlivingrooms.com, tvstandsoutlet.com, and emmamason.com. Complete dishonest and scam company Internet

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We ordered a dinning room table and chairs from this company. The men who delivered the set are a whole different company from the people you order the items from. The table and chairs arrived and they were cold and put together in our garage by the delivery men. Their was a cracked chair, the leaf inserts for the table were cracked but at least the table seemed good. We were told to take any issues up with the company we ordered it from Bedroomfurniturediscounts.com/ diningroomsoutlet.com. So we did the very next day. The next day after the table wood warmed up you could also see a visible raised/swollen edge on the end where it was obvious the table had been dropped before but because of the cold temperature the damage wasn't visible on drop off. We had a friend who professionally makes furniture inspect and says there is NO WAY this damage would have been visible before the table reached room temperature and settled so we could not have seen it at the moment of drop off. We called the company the next day after drop off to explain everything and obviously in hopes to get the items replaced. They said take pictures and send them to us of the damage so we did. Then we called when we heard nothing after a few days to which a order processor named Tiffany said we won't be replacing anything since you signed the delivery paper. I asked to speak with her boss or anyone higher to which she said no one was there or available and this continued for almost an hour with no progress at all. She also said, "we would have to get a whole new table from the manufacturer to replace yours so we can't pay for that." Seriously!? I don't care if it costs them money to replace a table I paid for and it arrived damaged, cracked, and also dropped on their end. I asked the supervisor to call me and of course she didn't and we still cannot get anywhere on the cracked leaf inserts that we saw upon delivery but were told to have the diningroomsoutlet.com people to replace. The set was almost $1400.00 and the actual table and leaf inserts are all broken. DO NOT ORDER from these companies. It is an absolute scam and if there is anything wrong you will never find anyone to help you. We are going to post also on BBB and seek legal help in our matter but what a nightmare buying this set has turned out to be! These are all their sites: Bedroomfurniturediscounts.com, diningroomsoutlet.com, discountlivingrooms.com, tvstandsoutlet.com, and emmamason.com. All serviced by the same terrible people and scam policies. How could I have seen damage that wasn't there? Or known the delivery guys were straight lying or completely misinformed about the process of damaged items? These are terrible companies please save your money and spare yourself a load of frustration and anger- do not order from them!

This report was posted on Ripoff Report on 04/06/2014 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bedroomfurniturediscountscom/internet/bedroomfurniturediscountscom-bedroomfurniturediscountscom-diningroomsoutletcom-disco-1136761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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