Belisi Fashions, Inc rip-off! Low quality ties, deceptive billiing practices! Jupiter Florida

Here is a brief review of our policies:



1. Customer gets introductory package as part of our necktie club at a 95% discount (3 ties for $3 each, plus a free gift).

2. Customer can return the package within 10 days if not satisfied (and we often extend to 30 days or more if the customer is unhappy)

3. When initial order is placed, customer must agree to terms of the club before placing order.

4. Immediately upon placing the order, customer is sent an email explaining the terms again fully and notifying them of the date of the next scheduled shipment.

5. Once the first shipment is shipped, customer is sent another email explaining the terms again and notifying them of the date of the next scheduled shipment.

6. Once the first shipment is received, the package includes one piece of literature: our membership guide which explains the terms again.

7. At any time during this process, customer can log in to their account at Belisi.com and change the date of their next scheduled shipment and the tie that is sent.

8. If after all this, customer gets the next scheduled shipment and they aren't satisfied with the quality or style, they can return it for an exchange.



In summary, the customer is notified 4 times of our offer terms and the fact that another shipment will be coming prior to the 2nd shipment being shipped: 1st-on the website; 2nd-in the confirmation email 3rd-in the order shipped email for the previous order and 4th-in the membership booklet.



As far as this particular customer is concerned, he has not returned any of his shipments; neither the first nor the second shipment he received. If he had, he would have promtly been granted a refund or exchange, as per our policies.



This will be the final response from this department.



Sincerely,



Michelle

Belisi Customer Service