Complaint Review: Bella Brite - Boulder Colorado
- Bella Brite 6205 Lookout Rd Unit B Boulder, Colorado U.S.A.
- Phone: 800-964-4593
- Web:
- Category: BBB Better Business Bureau
Ivory White Took money from my account without my authorization! They are Scam artist! Boulder Colorado
*Consumer Comment: Suggestions...
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I ordered a teeth whitener on the internet from Bella Brite for $1.00 incl.shipping. It was a trial sample. They said to cancel within 10 days. I called the next day and could not get through. They had an inviting
message telling you to go to the wesite and click cancel there. A no brainer. Here I was using up my cell minutes, of course, thats for me.I clicked on the cancel button and boy what they did to me! A screen popped up saying that I gave them permission to charge me
$19.41 and they were sending me more stuff. I received an e-mail too. The e-mail says that I can return it but if it does not meet their requirements I will not get my money back, plus I will be chrgd an additional $78.41. I only wanted a sample and they have threaten to take a lot more. Please stop them. They are the sister Co. to Bella Brite.
Same address, different phone numbers.
Becky
Nashville, Tennessee
U.S.A.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
This report was posted on Ripoff Report on 03/26/2009 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-brite/boulder-colorado-80301/ivory-white-took-money-from-my-account-without-my-authorization-they-are-scam-artist-bou-437899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Suggestions...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Thursday, March 26, 2009
first, read all the small print before you order any "free trial"
second, contact your bank immediately. If you gave your debit card number tell the bank you want the card closed and a completely different number issued to you. If you gave your account number, close your account and get a different one. This will keep the company from being able to take any further money from you.


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