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Report: #1210842

Complaint Review: Bella At Home - Henderson Nevada

  • Submitted:
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  • Reported By: yolanda — temple Texas
  • Author Not Confirmed What's this?
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  • Bella At Home 7565 commercial way,unit e Henderson, Nevada USA

Bella At Home bella brite-fraud to a disabled person Henderson Nevada

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I ordered the Bella At Home free trial and was contacted by a representative of Bell at home to verify my shipping address and started

try to sell me more products and i then told them i was not interested and if i wasbgoing to be charged more than

the $1.03 and $3.87 that i want the order cancelled and i assumed that the product was cancelled until i looked at my credit card 3 days later

to find out that i was charged $94.31 and i immediately called the company and the Rep started telling me it was too late because I had 8 days to cancel and they had already ship my product and I explain to them that I have never received the product that I cancelled 2 days after I placed the order and all that kept telling me is that they were sorry but that they cannot do anything to help me I actually cried because I am a sick disabled lady on a set income and that was going to be my water bill and now they took that money out of my account and they had no mercy first they told me they could give me 35 percent credit but then I told them how can they give me that less of a credit because I never received the product I called them crooks and told them this was not right I wanted to talk to a supervisor and they kept making excuses that the supervisors were all busy and that there was nothing else that can be done and I yelled at them until they told me they a supervisor was going to call me back it wasn't until the next day a person called me back and it sounded like the same lady that I was talking to the day before and she said her name was Arisa and she only gave me her ID number 11752 but she claims she was a supervisor and all she told me was she could only give me 75 percent credit once they received the product back and I told her how can I send you the product back if I cancelled and never received the product she ended up just telling me there was nothing else they can do for me I am so upset and live it how they can do that to people and just take their money so I am out of over a hundred dollars for a product I never received and I don't know what else to do to fight to get my money backI then asked for another supervisor that I could speak with and again she told me all the supervisors were busy and she was a supervisor so she ended up hanging up on me and telling me there was nothing else that she could do so I am stuck what they charge of over $100 I called back to the company and spoke with another representative and she told me the same thing that I should have cancelled before the 8 days and I explained over and over that I cancelled within 2 days of ordering the product and again she told me there was nothing that can be done how can this company do that to people just take their money like this please be careful ordering on these free trials I need help to get my money back

This report was posted on Ripoff Report on 02/22/2015 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-at-home/henderson-nevada-89011/bella-at-home-bella-brite-fraud-to-a-disabled-person-henderson-nevada-1210842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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