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Report: #717537

Complaint Review: Benchmark Merchant Solutions - Amherst New York

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  • Reported By: ST — Plover Wisconsin United States of America
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  • Benchmark Merchant Solutions 4053 Maple Rd Ste199 Amherst, New York United States of America

Benchmark Merchant Solutions Fraudulent practices. Do not believe these people or EVER giver them access to your business bank account! Amherst, New York

*General Comment: The company definitely does offer to loan money

*Consumer Comment: SHILL PATROL WAS HERE!

*UPDATE Employee: HOAX!

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This company makes false promises to get your credit card procesing business and then continues to deduct money from your banking accounts without authorization.

In October we were contacted by this company offering Cash advance business capitol
based on our credit card transactions. 

The offer was contingent on our using their company for processing our credit card sales.

After converting to their company they completely ignored our emails or phone calls and would not follow up on their past verbal and written proposal.

After realizing how irreputably they acquired our business we reverted to our previous company
Benchmark Services however continues to deduct money from our account for services they are not providing and are not due!

We have put stop payments on our account for any fees from the, had a letter sent to them from our lawyer and they still manage to deduct our money.

We have had to close our bank account as a last resort.

Keep them away any access to your money!!!

This report was posted on Ripoff Report on 04/14/2011 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/benchmark-merchant-solutions/amherst-new-york-14226/benchmark-merchant-solutions-fraudulent-practices-do-not-believe-these-people-or-ever-gi-717537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 General Comment

The company definitely does offer to loan money

AUTHOR: Cindy - (United States of America)

POSTED: Friday, January 06, 2012

The exact same thing happened to my husband.  He was contacted about loaning money for his small business and paying it back through the credit card sales for the business.  The amount of money offered was too small to accept but Benchmark charged our bank account for credit card processing and told our previous company that we were changing to them even though we did not accept their offer of a loan.  The employee that refuted this claim on your site said Benchmark does not make loans.  It is advertised directly on their website to make a cash advance on your credit card sales.  There is an application to fill out directly on their website also.  This is a scam to underhandedly get credit card processing from small businesses in this extremely tight financial time.  Fraud in the worst way!

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#2 Consumer Comment

SHILL PATROL WAS HERE!

AUTHOR: Shill Patrol - (USA)

POSTED: Monday, May 02, 2011

Thank you for your cooperation.

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#1 UPDATE Employee

HOAX!

AUTHOR: Yonah - (United States of America)

POSTED: Monday, May 02, 2011

Benchmark Merchant Solutions does not today and never has offered merchant cash advances. Benchmark Merchant Solutions offers credit card processing services. Many cash advance providers use Benchmark Merchant Solutions as their credit card processing provider, however we do not offer credit card processing agreements contingent upon a cash advance. There are certainly no emails between us offering or referring to cash advances.

We take pride in our customer service and are not in the habit of ignoring phone calls nor emails. This anonymous report contains many disturbing accusations against a reputable company with no evidence to support it. We never charge any fees without signed contracts authorizing them.

Our customer service representatives would love to talk to you and assist you in resolving any issues you may have with our company, please call us at 877-382-6262.

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