Beneficial Client Care ripoff guaranteed me credit limit never recieved anything tried to get money back victimized us West Palm Beach Florida based in Canada

I recieved a phone call guaranteeing me a credit card limit of $5000. BCC debited my account for $249, and a couple of months later a packet giving me list of credit card companies to call. When I called back to ask for my money back, I was told I needed 3 denial letters before I can apply for my debit back. Finally, I was approved for a refund and said it would take a couple of weeks and I should recieve it by January 6th. I still haven't recieved anything yet. I have tried to contact them but haven't had any luck, both phone numbers I have for them are no longer in service. I would really like to get my money back, and would like to be contacted on how I can do that.

Manuela
Corpus Christi, Texas
U.S.A.