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Report: #382567

Complaint Review: Benepath - Internet

  • Submitted:
  • Updated:
  • Reported By: Orlando Florida
  • Author Confirmed What's this?
  • Why?
  • Benepath http://www.benepath.net Internet U.S.A.

Benepath False advertising and promises Pennsylvania Internet

*REBUTTAL Owner of company: Benepath's Response to a False Report on Our Firm

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This vendor supplies health internet leads for insurance agents and brokers. Their website makes contradictory claims that there is no committment to use their service and that one may cancel at any time. They also promise closing rates of 30% and claim that shoppers do not visit competitor's websites. I have not closed anywhere near 30% of their leads, although I did when I used a vendor that does not supply live health leads any longer (vimo.com).

In addition, I was stuck into a 4-week agreement, but they then changed it to 6 weeks without any notification or terminology in the agreement. You do not have any control over your lead volume or leads territories. You have to rely on the company to do that and must notify them 7 days in advance of any changes or stopping of leads no matter what. Seven days cost me over a thousand dollars worth of leads that I could never get to answer their phones, no matter what time of the day or night I called them. If you want to purchase internet leads, I would recommend leadco.biz and stay away from Benepath by any and all means.

Andy
Orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 10/18/2008 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/benepath/internet/benepath-false-advertising-and-promises-pennsylvania-internet-382567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Benepath's Response to a False Report on Our Firm

AUTHOR: Clelland Green - (U.S.A.)

POSTED: Monday, October 27, 2008

In all of our records, we do not have a customer named "Andy", "Andrew", or "Drew" who is out of Orlando, Florida.

We have one customer named Andy who is out of California who has not paid over $2000 of invoices, but he never calls us back. The other people with this name include a current client, a client who recently termed to move to medicare leads and wants to come back in January, and one who termed in February of this year.

Further, we have not changed our agreement at any time without proper notice to our customers which allows them to cancel if they do not accept the new terms. The only change we have made to date is the addition of a late payment penalty to our agreement.

We do require a four week test and we now require two weeks notice to cancel, which we make very clear at all phases of the sales process and the customers sign an agreement which clearly states that they want to go ahead with the test.

It appears that this rebuttal may be coming from a competitor as they clearly endorse a competitor in this space.

Here are some references about our program:

"As an agent looking for quality leads, Benepath has provided me with the HIGHEST quality leads I have used in the last three years - all of which are EXCLUSIVE to me! I have often considered starting my own website & using search engines to generate my own leads, but I don't know much about lead generation through the internet. This is exactly what Benepath has done for me. Rather than spending countless hours trying to market, I can simply hire the experts at Benepath to do it for me. And I only have to pay for actual leads generated, rather than my time wasted trying to learn. I strongly believe in partnering up with people & companies that are experts in their field, in order to maximize my own production. By using Benepath, I have been able to DOUBLE my production in the last 4 weeks!

And I can't say enough great things about Clelland Green, the owner of Benepath! He has been absolutely a pleasure to work with. It's so very nice to speak with an owner of a lead vendor who actually works with you to maximize your lead ROI, and Clelland has a system for maximizing your lead-contact ratio that is absolutely fantastic. I HIGHLY recommend Clelland Green & Benepath for any agent looking for quality, exclusive leads."
Jonathan Brackin, Colorado

"I started purchasing leads from your company earlier this year. I've found your leads and company to be one of the best in the industry and I've referred you to several others."
Mike Raupp, Michigan

"Just to give you an updateI am pleased with the quality of leads and happy with your service. Keep up the good work."
Robert Colucci, Florida

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