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Report: #1502777

Complaint Review: Berrylook -

  • Submitted:
  • Updated:
  • Reported By: Webster United States
  • Author Not Confirmed What's this?
  • Why?
  • Berrylook United States

Berrylook I still have not received my refund.

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I ordered clothing Spring 2019.  Many items did not fit properly and I requested a refund for those items.

At that time, I would have considered ordering again in the future, if I had experienced good customer service on that transaction.

After numerous emails with Penny Wang, Marguerite, and others at Berrylook customer service, I finally was provided an address in Califonia to return the items. The packaging my items were shipped in listed an address in New Jersey.

I returned the items, and after much hassle and  more run-around with Berrylook customer service in efforts to obtain my refund, I filed a claim for investigation with the USPS. The postal investigation confirmed that the returned items were received at the address in California.

However, I still have not received a refund.

Berrylook has lost me as a customer.

This report was posted on Ripoff Report on 12/10/2020 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/report/berrylook/i-received-refund-1502777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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