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Report: #213384

Complaint Review: BEST BUY GOLF SUPPLY - ORANGEVALE California

  • Submitted:
  • Updated:
  • Reported By: tyronza Arkansas
  • Author Confirmed What's this?
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  • BEST BUY GOLF SUPPLY 8745 PATHFINDER CT. ORANGEVALE, California U.S.A.

BEST BUY GOLF SUPPLY STOLE MY MONEY NEVER SENT PRODUCT ORANGEVALE California

*UPDATE Employee: Very sorry for any inconvenience

*UPDATE Employee: We sincerely apologize but we did ship your product

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THIS GUY IS A THEIF. I ORDERED A GRAPHITE CLUBHEAD AND EPOXY WITH A CREDIT CARD. NEVER GOT A PACKAGE TRACKING #. TRIED E-MAILING SEVERAL TIMES. NO RESPONSE. TRIED CALLING. NO RESPONSE.

AFTER A MONTH, I THREATENED TO CONTACT THE BBB OF NORTHEAST CALIFORNIA. THEY E-MAILED ME BACK SAYING THEY HAVE SENT THE PRODUCT.

I RESPONDED BY TELLING THEM TO SEND ME A TRACKING # IF THEY HAD SENT IT TO ME. NO RESPONSE. I BELEIVE THIS IS ONE GUY(KEN) STEALING PEOPLE'S MONEY. CHECK OUT ANY OTHER GOLF CLUB COMPONENT COMPANY AND SEE IF THEY HAVE ANY CLAIMS ON THIS WEBSITE. YOUR A THEIF AND A LIAR KEN AND U NEED TO GIVE MY MONEY BACK OF SENT MY PRODUCTS THAT I ORDERED(ORDER# 6222).

I WOULD ALSO SUGGEST THAT ANYONE ELSE WHO HAS BEEN RIPPED OFF BY THIS COWARD TO GO TO HIS WEBSITE AND GIVE BAD REVIEWS ON THE PRODUCTS THEY GOT RIPPOFFED. ALSO I WOULD SUBMIT A CLAIM TO THE BBB OF NORTHEAST CALIFORNIA. HE HAS OVER 90 CLAIMS ON HIM THERE.

SINCERELY

Daniel
tyronza, Arkansas
U.S.A.

This report was posted on Ripoff Report on 09/29/2006 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-golf-supply/orangevale-california-95662/best-buy-golf-supply-stole-my-money-never-sent-product-orangevale-california-213384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Very sorry for any inconvenience

AUTHOR: Ken - ()

POSTED: Tuesday, December 03, 2013

Dear Valued Customer, First I would like to sincerely apologize for any inconvenience that I have caused you or your family. I feel terrible for not responding earlier and staying on top of any issues that arose that should have been handled in a professional manner. We have been having supplier problems since 2004 as we distributed products for many different manufacturers. We should have communicated better with you and for that i am very sorry we did not. We were growing so quickly we did not have the man power to take care of everything the way it should have been which is my fault i should have brought on more help. I just wanted to reply to everyone that was affected and publicy apologize for the inconvenience we caused. I wish everyone a wonderful holiday season with your family.

Thank you

BBGS
Ken

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#1 UPDATE Employee

We sincerely apologize but we did ship your product

AUTHOR: Ken - (U.S.A.)

POSTED: Thursday, November 16, 2006

We are sorry for the heart we caused and apologize. We are a fairly young company that grew very rapidly. We are a direct importer and the foundries could not keep up with production. We have now retified all the problems and this will not happen ever again. Please accept our apology for the inconvenience. If we can do anything in the future please do let us fix this.

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